Job Description

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Administration Support Officer (Relief)

Advertiser: Public Transport Authority of Western Australia3.1 out of 53.1 overall rating (24 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 May 2019
Location
Perth, CBD, Inner & Western Suburbs
Salary
Level 1, SOA, $27,228 - $65,142 pa plus 9.5% super
Work Type
Full Time
Classification
Government & Defence, Government - State

Administration Support Officer (Relief)

Division: Transperth Train Operations
Location: Perth
Position Number: 30319

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world.  Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations.  Moving millions of people needs the skill and commitment of a talented workforce.

Shift Details

We are seeking someone who has flexibility in the hours they work.  In this role you will be required to work in any one or more of the following three (3) shift arrangements during any given working week.

  1. 5.00am to 3.00pm
  2. 3.00pm to 1.00am
  3. 9.00am to 5.00pm - normal business hours

This is an operational position and it is a requirement for the successful applicant to be available to work these shifts including week ends, as required for a 24 hour 7 day roster. When there is no morning or afternoon shifts you will be expected to work in the Transit Office during normal business hours and assist in the equipment store.

The suitable applicant will attract an additional 1.9% leave loading and have 5 weeks annual leave.

The Role

In this role it is critical that you demonstrate a high level of confidentiality and have strong customer service skills as you will be assisting in handling customer enquiries and supporting more senior officers with the issuing of infringement notices. You will have access to the police data base through your data entry and the maintaining of the infringement data base.  You will also be required to provide general administrative support, undertake data entry, general filing and draft correspondence to customers in relation to their complaints in order to support the Transit Administration Office.

To be suitable for this position your key attributes will be confidentiality, sound customer service and strong administrative and organisational skills. You also need to be able to work with minimal supervision within a team environment.

Further Information

You can obtain more detailed information on the role and responsibilities by contacting Mr John Kitis, Transit Manager, Transperth Train Operations Division on (08) 9326 2870.

Alternatively for more information about the PTA, please visit our website at www.pta.wa.gov.au.

How to Apply

Applicants must apply online, using the ‘Apply for this job’ button at the side/bottom of the screen.  This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert.  If not directed straight to the position, please key Position Number 30319 into the web search box.

Closing Date: 5pm, Friday 31 May 2019

Transperth | Transwa | SchoolBus Services | Connection People and Places

Division: Transperth Train Operations
Location: Perth
Position Number: 30319

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world.  Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations.  Moving millions of people needs the skill and commitment of a talented workforce.

Shift Details

We are seeking someone who has flexibility in the hours they work.  In this role you will be required to work in any one or more of the following three (3) shift arrangements during any given working week.

  1. 5.00am to 3.00pm
  2. 3.00pm to 1.00am
  3. 9.00am to 5.00pm - normal business hours

This is an operational position and it is a requirement for the successful applicant to be available to work these shifts including week ends, as required for a 24 hour 7 day roster. When there is no morning or afternoon shifts you will be expected to work in the Transit Office during normal business hours and assist in the equipment store.

The suitable applicant will attract an additional 1.9% leave loading and have 5 weeks annual leave.

The Role

In this role it is critical that you demonstrate a high level of confidentiality and have strong customer service skills as you will be assisting in handling customer enquiries and supporting more senior officers with the issuing of infringement notices. You will have access to the police data base through your data entry and the maintaining of the infringement data base.  You will also be required to provide general administrative support, undertake data entry, general filing and draft correspondence to customers in relation to their complaints in order to support the Transit Administration Office.

To be suitable for this position your key attributes will be confidentiality, sound customer service and strong administrative and organisational skills. You also need to be able to work with minimal supervision within a team environment.

Further Information

You can obtain more detailed information on the role and responsibilities by contacting Mr John Kitis, Transit Manager, Transperth Train Operations Division on (08) 9326 2870.

Alternatively for more information about the PTA, please visit our website at www.pta.wa.gov.au.

How to Apply

Applicants must apply online, using the ‘Apply for this job’ button at the side/bottom of the screen.  This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert.  If not directed straight to the position, please key Position Number 30319 into the web search box.

Closing Date: 5pm, Friday 31 May 2019

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