Job Description

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Student Support Officer/Reception (Admin)

Advertiser: New Horizons Learning Centres2.8 out of 52.8 overall rating (5 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 May 2019
Location
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Classification
Administration & Office Support, Administrative Assistants

Student Support Officer/Reception (Admin)

Are you as passionate about the student experience as we are?

 

The Candidate

New Horizons is  seeking an experienced Student Support Officer/Receptionists to join our dynamic Melbourne team. Your key responsibilities would include:

  • Receptionist duties such as greeting & directing students
  • Providing student support services to international students
  • Answering phones
  • Schedule and maintain cleanliness of conference rooms and break-out areas
  • Monitor and assist with all student exams
  • Data entry and administration tasks
  • Maintaining accurate student records
  • Providing high-quality face to face, telephone, and email support to our clients and students

 

To be successful you must have the following;

  • Experience in the VET sector working with International students (CRICOS)
  • Experience as a Student Support officer to international students
  • Experience in a fast-paced reception environment
  • Experience with PRISIMS and student management systems
  • Ability to provide an excellent customer service experience
  • Ability to work with students from diverse backgrounds
  • Ability to thrive under pressure within a busy work environment
  • Friendly and approachable
  • High level administration and organization skills
  • Good written and verbal communication skills
  • Well presented with a polished phone manner

 

Who is New Horizons?

New Horizons Learning Centres of Australia is a leading training solutions provider, offering on-going growth and development to through a range of accredited and non-accredited courses. We are driven by our mission to empower people and organisations around the world to succeed through learning. We are a multi-award-winning training solutions provider and a Microsoft Gold Certified Partner.

Are you as passionate about the student experience as we are?

 

The Candidate

New Horizons is  seeking an experienced Student Support Officer/Receptionists to join our dynamic Melbourne team. Your key responsibilities would include:

  • Receptionist duties such as greeting & directing students
  • Providing student support services to international students
  • Answering phones
  • Schedule and maintain cleanliness of conference rooms and break-out areas
  • Monitor and assist with all student exams
  • Data entry and administration tasks
  • Maintaining accurate student records
  • Providing high-quality face to face, telephone, and email support to our clients and students

 

To be successful you must have the following;

  • Experience in the VET sector working with International students (CRICOS)
  • Experience as a Student Support officer to international students
  • Experience in a fast-paced reception environment
  • Experience with PRISIMS and student management systems
  • Ability to provide an excellent customer service experience
  • Ability to work with students from diverse backgrounds
  • Ability to thrive under pressure within a busy work environment
  • Friendly and approachable
  • High level administration and organization skills
  • Good written and verbal communication skills
  • Well presented with a polished phone manner

 

Who is New Horizons?

New Horizons Learning Centres of Australia is a leading training solutions provider, offering on-going growth and development to through a range of accredited and non-accredited courses. We are driven by our mission to empower people and organisations around the world to succeed through learning. We are a multi-award-winning training solutions provider and a Microsoft Gold Certified Partner.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience in an administration role?
  • What's your expected annual base salary?
  • Do you have customer service experience?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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