Job Description

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Member Service Officer Part-time - Mudgee

Advertiser: Family First Credit Union LimitedMore jobs from this company

Job Information

Job Listing Date
28 May 2019
Blue Mountains & Central West
Work Type
Part Time
Banking & Financial Services, Banking - Retail/Branch

Family First Credit Union is a growing member owned financial institution based in the Central West Region of NSW. An exciting opportunity currently exists for a proactive, energetic and positive individual to join our team in Mudgee as a Member Service Officer.

About the Role

Reporting to the Branch Supervisor, this role will involve providing superior customer service to our valuable members both in person and on the phone. You will be required to respond to all member queries regarding accounts, products and services in a timely and professional manner. Maintaining a sound knowledge of all Credit Union products and services, including insurance, will be essential so you can identify  opportunities to cross sell.  

What we are looking for:

  • Strong Cash Handling Skills
  • Ability to accurately process transactions with attention to detail
  • Member focused, with excellent communication skills and a team player
  • Ability to investigate discrepancies and problem solve
  • Excellent time management skills

Tier II accreditation and experience in a financial institution will be looked upon favourably, however training will be offered to the right person.

The position requires a person who would be able to work the following hours:

Monday and Friday – 8.45am – 5.06pm

Thursday – 8.50am – 1.20pm

If this sounds like the perfect role for you, please email a covering letter and resume to Sally Hamer at by 5pm Tuesday 11th June 2019.

For more information please call James McKid on 6354 1602.

All applications will be held in the strictest of confidence. Only successful applicants will be contacted.

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