Job Description

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Relationship Manager - Comprehensive Primary Care

Advertiser: WA Primary Health AllianceMore jobs from this company

Job Information

Job Listing Date
30 May 2019
Location
Perth, Eastern Suburbs
Work Type
Full Time
Classification
Healthcare & Medical, Other

Relationship Manager - Comprehensive Primary Care

About Us

WA Primary Health Alliance (WAPHA) is the peak planning and commissioning body for primary health care services in Western Australia (WA).

We oversee the strategic commissioning functions WA's three Primary Health Networks: Perth North, Perth South and Country WA.

WAPHA's primary objective is to improve health outcomes and patient experiences through the commissioning of appropriate services where they are most needed.

The role

Comprehensive Primary Care (CPC) is a major transformational primary health initiative for WAPHA and the Primary Health Networks. CPC is laying the foundations for better health outcomes for patients through a GP led approach.

Comprehensive Primary Care is the WAPHA initiative that builds capacity and capability in general practices to respond to the Commonwealth policy direction for primary care, by developing a sustainable business model and improved models of care.

This role is responsible for leadership and day to day management of the CPC Practice Support Facilitators (North Metro, South Metro and Country) to ensure consistency and alignment to WAPHA’s key objectives. This role engages with, and supports, CPC Practices to build their capacity and capability to improve health outcomes for patients through implementing a systemic approach to general practice that is patient centred, comprehensive, quality driven, coordinated and accessible.

This is a full time role based in our Rivervale office. This position has 4 Practice Support Facilitators reporting through to it. 

About you

The successful candidate will meet the following selection criteria:

  • Tertiary qualification in human service delivery, health promotion, education and / or a health related discipline or equivalent level of expertise gained from a combination of experience, training or professional accreditation
  • Relevant experience working within primary health care such as practice managers
  • A sound understanding and working knowledge of general practice and the primary health care sector;
  • Well-developed business and financial experience/ acumen in general practice and/or primary health care sector including knowledge of, and experience with, change management and the use of quality improvement methodologies.
  • Demonstrated ability to foster and maintain positive, and value added, working relationships.
  • Excellent interpersonal, communication and negotiation skills with proven ability to influence change.
  • Demonstrated ability to deliver measurable outcomes in short time frames.
  • Effective project management, organisational and problem solving skills including the ability to multi-task, plan and prioritise to meet strict deadlines.
  • High level of analytic, critical thinking and problem solving skills with the ability to develop innovative, creative and flexible approaches and solutions.
  • Proficient in the diverse use of computer systems including Microsoft Office, client relationship management systems and general practice systems.

WAPHA celebrates, respects and values the inherent worth of every individual, and is committed to creating a safe and inclusive workplace and culture.  For more information please refer to our Cultural Diversity and Inclusion Statement on our website.

To APPLY please follow the link and submit your CV and provide a response to the selection criteria as outlined above.

For further information please email Karla Pit, Human Resources Officer, at jobs@wapha.org.au

About Us

WA Primary Health Alliance (WAPHA) is the peak planning and commissioning body for primary health care services in Western Australia (WA).

We oversee the strategic commissioning functions WA's three Primary Health Networks: Perth North, Perth South and Country WA.

WAPHA's primary objective is to improve health outcomes and patient experiences through the commissioning of appropriate services where they are most needed.

The role

Comprehensive Primary Care (CPC) is a major transformational primary health initiative for WAPHA and the Primary Health Networks. CPC is laying the foundations for better health outcomes for patients through a GP led approach.

Comprehensive Primary Care is the WAPHA initiative that builds capacity and capability in general practices to respond to the Commonwealth policy direction for primary care, by developing a sustainable business model and improved models of care.

This role is responsible for leadership and day to day management of the CPC Practice Support Facilitators (North Metro, South Metro and Country) to ensure consistency and alignment to WAPHA’s key objectives. This role engages with, and supports, CPC Practices to build their capacity and capability to improve health outcomes for patients through implementing a systemic approach to general practice that is patient centred, comprehensive, quality driven, coordinated and accessible.

This is a full time role based in our Rivervale office. This position has 4 Practice Support Facilitators reporting through to it. 

About you

The successful candidate will meet the following selection criteria:

  • Tertiary qualification in human service delivery, health promotion, education and / or a health related discipline or equivalent level of expertise gained from a combination of experience, training or professional accreditation
  • Relevant experience working within primary health care such as practice managers
  • A sound understanding and working knowledge of general practice and the primary health care sector;
  • Well-developed business and financial experience/ acumen in general practice and/or primary health care sector including knowledge of, and experience with, change management and the use of quality improvement methodologies.
  • Demonstrated ability to foster and maintain positive, and value added, working relationships.
  • Excellent interpersonal, communication and negotiation skills with proven ability to influence change.
  • Demonstrated ability to deliver measurable outcomes in short time frames.
  • Effective project management, organisational and problem solving skills including the ability to multi-task, plan and prioritise to meet strict deadlines.
  • High level of analytic, critical thinking and problem solving skills with the ability to develop innovative, creative and flexible approaches and solutions.
  • Proficient in the diverse use of computer systems including Microsoft Office, client relationship management systems and general practice systems.

WAPHA celebrates, respects and values the inherent worth of every individual, and is committed to creating a safe and inclusive workplace and culture.  For more information please refer to our Cultural Diversity and Inclusion Statement on our website.

To APPLY please follow the link and submit your CV and provide a response to the selection criteria as outlined above.

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