Job Description

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Centre Service Officer - Hobart

Advertiser: Australian Red Cross Blood Service3.4 out of 53.4 overall rating (120 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jun 2019
Location
Hobart
Work Type
Part Time
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Centre Service Officer - Hobart

• Fixed term part time until June 2020 - 72 hours per fortnight 
• Rotating roster acorss centre opening times
• Hobart Donor Centre location 

One in three Australians will need blood in their lifetime. At the Australian Red Cross Blood Service, we’re entrusted with collecting, processing and delivering this vital supply. We also provide a range of other services to the healthcare sector related to transplantation and immunogenetics, testing, consulting, education and research.

We’re proudly in the business of saving lives. Within a professional and close-knit Donor Centre team, you will play a key role in the customer care of our amazing blood donors by ensuring the donation process is positive, effective and efficient. You will be the welcoming face on our reception, responsible for assisting donors with making and re-booking appointment. Your enthusiastic, respectful and caring nature will keep our donors coming back and donating blood. You will also prepare the post-donation food and beverages.

You will have:

• Experience in a customer service or reception role
• Experience in retail, hospitality or healthcare (desirable)
• Working knowledge of safe food handling procedures
• Proven ability to accurately maintain systems
• Ability to manage appointment times and busy waiting areas

You will also be:

• Focused on providing great customer care
• Great with detail and problem solving
• Computer savvy and able to multi task
• Excellent at adapting to pressure and change within a regulated environment

Your dedication and hard work will be rewarded with:

• Pride that your work will impact lives for the better
• Generous salary packaging benefits
• Corporate rates for private health insurance

If you are successful in progressing in our recruitment process, you will be required to consent to the Blood Service completing a range of probity, identity, integrity and credentialing checks, including but not limited to a police record check, qualifications verification, medical assessment and employment history checks

The Blood Service is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

The opening times for the centre can be used as an indicative guide to hours of work.

For further details on this position please contact the Recruitment Centre via bloodservicecareers@redcrossblood.org.au . Please note applications are not able to be accepted via this email address.

To view the position description or apply, please click ‘Apply for this job’ to be directed to our website.

Whilst we appreciate all interest in our business, we regret to inform you that we will not be engaging with, or accepting candidates from agencies or consulting firms on this occassion.
• Fixed term part time until June 2020 - 72 hours per fortnight 
• Rotating roster acorss centre opening times
• Hobart Donor Centre location 

One in three Australians will need blood in their lifetime. At the Australian Red Cross Blood Service, we’re entrusted with collecting, processing and delivering this vital supply. We also provide a range of other services to the healthcare sector related to transplantation and immunogenetics, testing, consulting, education and research.

We’re proudly in the business of saving lives. Within a professional and close-knit Donor Centre team, you will play a key role in the customer care of our amazing blood donors by ensuring the donation process is positive, effective and efficient. You will be the welcoming face on our reception, responsible for assisting donors with making and re-booking appointment. Your enthusiastic, respectful and caring nature will keep our donors coming back and donating blood. You will also prepare the post-donation food and beverages.

You will have:

• Experience in a customer service or reception role
• Experience in retail, hospitality or healthcare (desirable)
• Working knowledge of safe food handling procedures
• Proven ability to accurately maintain systems
• Ability to manage appointment times and busy waiting areas

You will also be:

• Focused on providing great customer care
• Great with detail and problem solving
• Computer savvy and able to multi task
• Excellent at adapting to pressure and change within a regulated environment

Your dedication and hard work will be rewarded with:

• Pride that your work will impact lives for the better
• Generous salary packaging benefits
• Corporate rates for private health insurance

If you are successful in progressing in our recruitment process, you will be required to consent to the Blood Service completing a range of probity, identity, integrity and credentialing checks, including but not limited to a police record check, qualifications verification, medical assessment and employment history checks

The Blood Service is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

The opening times for the centre can be used as an indicative guide to hours of work.

For further details on this position please contact the Recruitment Centre via bloodservicecareers@redcrossblood.org.au . Please note applications are not able to be accepted via this email address.

To view the position description or apply, please click ‘Apply for this job’ to be directed to our website.

Whilst we appreciate all interest in our business, we regret to inform you that we will not be engaging with, or accepting candidates from agencies or consulting firms on this occassion.

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