Job Description

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Customer Services Officer - Casual

Advertiser: Sealink Travel Group4.4 out of 54.4 overall rating (11 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jun 2019
Location
Hobart
Work Type
Casual/Vacation
Classification
Hospitality & Tourism, Other
Customer Services Officer - Casual

Join an award winning tourism and transport company

Training and Development opportunities provided

SeaLink is looking for bright and energetic individuals who have a strong work ethic and an enthusiastic attitude to join their team!

Do You have a passion for Tasmanian Tourism?

Experienced in customer service?

Looking for an exciting new work environment?

Ability to work a casual roster of 15-20 hours per week?

Available to work alternate weekends and public holidays?

We encourage you to apply!

The SeaLink Travel Group (ASX: SLK) employs over 1600 people throughout Australia and operates across South Australia, Queensland, Northern Territory, Western Australia, Tasmania and New South Wales, under the leading tourism brands of SeaLink and Captain Cook Cruises.

About You

  • Proven strong customer service skills
  • Communication – written and verbal
  • People management skills
  • Computer data entry skills
  • Till operation and cash reconciliation skills
  • Organisation and planning skills
  • Effective conflict resolution skills
  • Achievement and results driven
  • Interpersonal and relationship building
  • Proven reporting and accountability skills
  • Ability to work flexible working hours on a casual roster 15-20 hours per week including alternate weekends and public holidays
  • Tourism industry – Desirable

These key requirements will be complimented by experience and skills in the following areas:

  • Senior First Aid – Essential
  • Drivers Licence - Essential

About the role

The primary function of the Customer Services Officer role is the provision of excellence in customer service via SeaLink‘s check in and reservations process and in working with the marine crew.

The Customer Service Officer is responsible for ensuring that the check in and reservations process is efficient, customer friendly and achieving targets. The CSO is also responsible for assisting with reporting systems, stock levels, data entry, ordering, presentation and cleanliness of the work areas.

The Customer Service Officer is responsible for monitoring forward passenger numbers and ensuring they are working in a team environment, adhering to Company guidelines for working hours.

If this sounds like your dream job, we encourage you to apply!

Applications close Friday 21st June 2019 at 5pm.

Express | Software that solves staff selection

Join an award winning tourism and transport company

Training and Development opportunities provided

SeaLink is looking for bright and energetic individuals who have a strong work ethic and an enthusiastic attitude to join their team!

Do You have a passion for Tasmanian Tourism?

Experienced in customer service?

Looking for an exciting new work environment?

Ability to work a casual roster of 15-20 hours per week?

Available to work alternate weekends and public holidays?

We encourage you to apply!

The SeaLink Travel Group (ASX: SLK) employs over 1600 people throughout Australia and operates across South Australia, Queensland, Northern Territory, Western Australia, Tasmania and New South Wales, under the leading tourism brands of SeaLink and Captain Cook Cruises.

About You

  • Proven strong customer service skills
  • Communication – written and verbal
  • People management skills
  • Computer data entry skills
  • Till operation and cash reconciliation skills
  • Organisation and planning skills
  • Effective conflict resolution skills
  • Achievement and results driven
  • Interpersonal and relationship building
  • Proven reporting and accountability skills
  • Ability to work flexible working hours on a casual roster 15-20 hours per week including alternate weekends and public holidays
  • Tourism industry – Desirable

These key requirements will be complimented by experience and skills in the following areas:

  • Senior First Aid – Essential
  • Drivers Licence - Essential

About the role

The primary function of the Customer Services Officer role is the provision of excellence in customer service via SeaLink‘s check in and reservations process and in working with the marine crew.

The Customer Service Officer is responsible for ensuring that the check in and reservations process is efficient, customer friendly and achieving targets. The CSO is also responsible for assisting with reporting systems, stock levels, data entry, ordering, presentation and cleanliness of the work areas.

The Customer Service Officer is responsible for monitoring forward passenger numbers and ensuring they are working in a team environment, adhering to Company guidelines for working hours.

If this sounds like your dream job, we encourage you to apply!

Applications close Friday 21st June 2019 at 5pm.

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