Job Description

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Customer Service/Promotional Staff - Western Suburbs

Advertiser: Realise People SolutionsMore jobs from this company

Job Information

Job Listing Date
12 Jun 2019
Melbourne, Western Suburbs
Work Type
Call Centre & Customer Service, Customer Service - Customer Facing

We are seeking exceptionally well-presented staff to work at the Customer Service Desk and/or undertake promotional activities at shopping centres in various locations in Melbourne's west, including Watergardens Town Centre, Woodgrove Shopping Centre, Pacific Werribee, Pacific Hoppers Crossing and Brimbank Shopping Centre.

These positions can include:

  • Providing directions and information about the centre and retailers to customers
  • Selling gift cards and cash handling
  • Hiring mobility aids
  • Following policies and procedures
  • Making customer service announcements as required.
  • Reception/administration type work on occasions
  • Greeting customers to the shopping centre
  • Able to relay information to the customers accurately about current promotions/events
  • Having a pro-active approach, being confident and personable
  • Able to handle all types of feedback effectively

The ideal candidate will:

  • have a passion for providing the highest level of customer service
  • be friendly, co-operative and professional
  • have a high level of presentation at all times
  • have excellent communication skills and be a team player
  • have excellent availability (ie be available to work 5-7 days a week but only rostered for 2 or 3 shifts per week).

Previous retail and customer service experience is preferred.

If you feel you are a people person with confidence and immaculate presentation, please apply online by following the link below:

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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