Job Description

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Retail Assistant

Private Advertiser

Job Information

Job Listing Date
12 Jun 2019
Newcastle, Maitland & Hunter
Work Type
Retail & Consumer Products, Retail Assistants

We are looking for an enthusiastic and reliable casual to join our busy team working 9:30am until 4pm two days a week with the ability to cover busy periods and holidays as required.

The primary scope of this role is to ensure customers are serviced in a highly professional and efficient manner and that safety, stock, housekeeping, merchandising and security are maintained to a high standard to ensure operating efficiencies and maximum sales.

  • Approaching customers and offering assistance and specialist product advice
  • Sales and follow up customer service
  • Cash handling, end of shift til reconciliation, petty cash, banking
  • Stock management - Unpacking stock from deliveries, movement of stock from pallets to trolleys to packing shelves (frequent heavy lifting up to 20kgs is a requirement), bar coding, correct placement in store, pricing,
  • Picking orders, packaging orders, arranging pick-ups and deliveries etc.
  • Cleaning shelves, merchandising and product layouts
  • Personal security and of Company assets and cash
  • Assisting with the stocktake process
  • Preparation of quotes and input of orders
  • Liaison with warehouse, purchasing, customer service, account managers
  • Attending product training and team meetings


  • Previous experience in a busy retail environment assisting customers and maintaining stock requirements / layout
  • Numerical aptitude and accuracy with attention to detail
  • Self-motivated and a team player with Excellent work ethic
  • Customer Service orientated
  • Sales experience
  • Able to identify new client relationship opportunities
  • Pride in showroom display and layout
  • Problem solving skills and initiative


  • Previous experience in the hospitality or catering industry
  • Experience using Pronto POS software
  • Retail / Customer Service Training
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in the retail industry?
  • Do you have experience using point of sale (POS) software?
  • What's your expected hourly rate?
  • How many hours are you available to work per week?
  • Have you had any experience in the hospitality industry or have you worked in a retail position selling similar products?
  • Please explain why you are interested in the role and why you are well suited.

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