Job Description

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Part Time Night Supervisor / Receptionist - Canberra City YHA

Advertiser: YHA4.2 out of 54.2 overall rating (9 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 Jun 2019
Location
ACT
Work Type
Part Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Part Time Night Supervisor / Receptionist - Canberra City YHA

Are you looking for a job where you get to meet people from all over the world? If you are outgoing and interested in engaging with people from various backgrounds and all walks of life, then this position is for you!

The 282 bed Canberra City YHA is situated in the CBD and offers premium budget accommodation catering for backpackers, families and groups.  We looking for a Part-time Night Supervisor / Receptionist to assist in the day-to-day operations of this high-quality backpacker hostel.

Our aim is to ensure that every one of our guests has a great stay with YHA - and this role is key in making this happen!  You will help give our guests a fantastic experience by:

  • Ensuring the safety and security of the hostel overnight;
  • Providing a friendly welcome, checking in late arriving guests and checking out early arrivals,
  • Answering queries and being a source of helpful local information and knowledge,
  • Helping guests plan an amazing trip by recommending and selling travel and tour products and making reservations to other YHA hostels,
  • Over
  • Assisting with other tasks as required to ensure the hostel continues to meet YHA's high standards.

We are a 24 hour operation and this position will require you to work regularly during evenings, and on occasion between 11pm & 7am acting as front office representative & assuming responsibility for the building and guests.

We're looking for someone who is:

  • Responsible, trustworthy, and can probem-solve with a cool head
  • Able to work without supervision and can practically manage a range of issues that may arise at night,
  • Committed to providing excellent service to our guests,
  • A great communicator and can respectfully engage with people from non-English speaking backgrounds and different cultures,
  • A team player willing to perform a range of duties but also self-motivated and able to work alone;
  • Suited to working nights, weekends and public holidays; and
  • Passionate about backpacking and travel!

Does this sound like you?  If so, please send through your CV and a cover letter letting us know why you'd be great in this role!  Only applicants that provide a cover letter will be considered.

YHA is Australia's largest backpacker accommodation provider, allowing people of all ages to travel and meet other backpackers in over 70 YHA hostels across the country.  We are a membership-based, not for profit association, with all profits going back into our hostels and the experience they provide. YHA Australia is part of the world's largest backpacker accommodation network, Hostelling International, providing more than 4,000 YHA hostels in over 90 countries.

Are you looking for a job where you get to meet people from all over the world? If you are outgoing and interested in engaging with people from various backgrounds and all walks of life, then this position is for you!

The 282 bed Canberra City YHA is situated in the CBD and offers premium budget accommodation catering for backpackers, families and groups.  We looking for a Part-time Night Supervisor / Receptionist to assist in the day-to-day operations of this high-quality backpacker hostel.

Our aim is to ensure that every one of our guests has a great stay with YHA - and this role is key in making this happen!  You will help give our guests a fantastic experience by:

  • Ensuring the safety and security of the hostel overnight;
  • Providing a friendly welcome, checking in late arriving guests and checking out early arrivals,
  • Answering queries and being a source of helpful local information and knowledge,
  • Helping guests plan an amazing trip by recommending and selling travel and tour products and making reservations to other YHA hostels,
  • Over
  • Assisting with other tasks as required to ensure the hostel continues to meet YHA's high standards.

We are a 24 hour operation and this position will require you to work regularly during evenings, and on occasion between 11pm & 7am acting as front office representative & assuming responsibility for the building and guests.

We're looking for someone who is:

  • Responsible, trustworthy, and can probem-solve with a cool head
  • Able to work without supervision and can practically manage a range of issues that may arise at night,
  • Committed to providing excellent service to our guests,
  • A great communicator and can respectfully engage with people from non-English speaking backgrounds and different cultures,
  • A team player willing to perform a range of duties but also self-motivated and able to work alone;
  • Suited to working nights, weekends and public holidays; and
  • Passionate about backpacking and travel!

Does this sound like you?  If so, please send through your CV and a cover letter letting us know why you'd be great in this role!  Only applicants that provide a cover letter will be considered.

YHA is Australia's largest backpacker accommodation provider, allowing people of all ages to travel and meet other backpackers in over 70 YHA hostels across the country.  We are a membership-based, not for profit association, with all profits going back into our hostels and the experience they provide. YHA Australia is part of the world's largest backpacker accommodation network, Hostelling International, providing more than 4,000 YHA hostels in over 90 countries.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many hours are you available to work per week?
  • Are you available to work on a rotating roster?
  • How much notice are you required to give your current employer?
  • What's your expected hourly rate?
  • Tell us your best travel story!
  • Please list any dates / times where you are NOT available to work

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