Job Description

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Chiropractic Assistant / Receptionist

Advertiser: Hills Spinal HealthMore jobs from this company

Job Information

Job Listing Date
13 Jun 2019
Sydney, North West & Hills District
$25 - $34.99 per hour + super + bonuses
Work Type
Administration & Office Support, Receptionists

Hills Spinal Health in Castle Hill NSW is looking for an outstanding Chiropractic Assistant to join our team.


Not sure exactly what a Chiropractic Assistant is?


You will be the friendly face that people see when they walk into our practice.


You will be caring for members of our practice community (our patients) and supporting our doctors to create amazing health outcomes.


By running an efficient, professional reception area you will keep our practice flowing smoothly and maintain a fun, energetic environment that both our patients and team love being part of. 


Your genuine passion for natural healthcare will help to encourage and educate our patients... and you'll get to see lives transformed every day.


The right person for this role will be caring, organised, great at communicating and committed to  wellness and personal excellence. 


You will need:


A great attitude and genuine desire to help people.

Basic computer skills (word processing, spreadsheets, calendar management)

A great phone manner- warm, polite, well spoken and articulate.

To be extremely organised and accurate with scheduling, taking payments etc.

Ability to work under pressure in a busy environment... ours is a very busy clinic and there is often a lot going on.

Excellent people and communication skills, both in person and on the phone. Part of your role will include calling people who have responded to our Facebook ads and inviting them into the clinic.

Ability to work with minimal supervision and initiative to see what needs to be done and take action... great Chiropractic Assistants anticipate the needs of our doctors so they can stay "in the zone" and focus on healing.

An interest in natural health and a willingness to learn more- continual growth and education are part of our core values.

A desire to see people become their best.

A commitment to excellence in all areas... our practitioners are constantly training to offer the best, most complete service available and we expect all aspects of our practice to match this from the moment people walk in the door.  


Core Responsibilities:


- Welcoming people to the office.

- Taking accurate notes of inbound calls.

- Scheduling appointments

- Taking payments

- Answering enquiries 

- Making calls to people who have responded to our   marketing.

- Maintaining timely, efficient patient flow

- Supporting patients to feel positive and excited about       their care

- Supporting the chiropractors in our office

- Managing/ordering stock

- Maintaining a clean, professional environment


Your role is a vital one within our business. You will be the face and voice of our clinic, as well as the first point of contact for our patients. Your ability to put people at ease and make them feel welcome is what allows them to experience the benefits we can offer for their health.

Our doctors can't do a great job unless you've done yours first. Our belief is that when this is done right people begin to heal the moment they walk in the front door.


About us:

Our clinic has been serving people in our local area for nearly 20 years. We are a busy, growing practice and are committed to our mission of helping as many people as possible through the highest quality natural healthcare and education.

Currently we have 2 Chiropractors (we are looking for another to join the team.)

Our practitioners take an extremely holistic approach, focusing on balancing our patients physical bodies, biochemistry and emotions to create lasting wellness.

We care for people of all ages, including many families and children. Our belief is that every individual has massive potential to heal, grow and thrive.  


Details about the role:


This is a casual position, approximately 15 hours/week. More hours may be available in the future as our clinic grows.

Usual shifts will be Thursday and Friday afternoons (2:30-6:30) and Saturday mornings (8:30-1pm).

Flexibility with hours is required- some shifts may run longer depending on patient needs.

You must have some availability to cover for our other CA when sick/on leave. 

You will be sharing the role with our other Chiropractic Assistant, who has been with us for nearly 20 years.

Ongoing training will be provided, including opportunity to attend external seminars... we are constantly upgrading our skills as a team and our service.

Payscale is based on the Health Professionals and Support Services Guide, as well as Super and a Family Chiropractic Care Package. Performance-based bonuses and incentives are also available.

How to apply:


Please email your resume and cover letter to Andrew -

In your cover letter please specifically answer the following:

- Do you have a personal commitment to health and wellness? What does that look like for you?

- Do you have a demonstrated ability to connect with people and make them feel welcome? Please explain.

- Do you have proven experience performing in busy/stressful environments? Please explain.

- Do you have proven skills in reception/office/computer work?

- We are looking for an effective communicator. Explain how you fit this requirement.

- Do you have any experience or training is sales or telemarketing?

- Please list your previous employers (including current). Provide their full contact details and your reason for leaving. List most recent employment first.


Please note that only successful applicants will be contacted.

Thank you. 


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