Job Description

Job Header

Customer Experience & People Coordinator

Advertiser: DerwentMore jobs from this company

Job Information

Job Listing Date
21 Jul 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Human Resources & Recruitment, Other

Customer Experience & People Coordinator

  • Support Customer Experience and Core HR initiatives
  • Professional, fast paced and fun team environment
  • CBD role with career development opportunities

The Role

The role will involve direct contact with clients and senior executives as well as coordinating multiple business initiatives and priorities.

  • Coordinate Cx program and core HR initiatives (incl. L&D)
  • Day to day management of survey platform (Qualtrics)
  • Analyse, track & report on Cx and core HR initiatives
  • Prepare presentations, training and board papers

The Ideal Candidate


You will have a strong customer focus and take initiative to get things done. Excellent organisational skills and experience working within a busy corporate environment. You will be capable of managing multiple initiatives, people and priorities.

You will demonstrate:

  • A highly professional approach and outstanding communication skills
  • Problem solving and analytical capabilities to track & report on Cx and core HR initiatives
  • Strong organisational skills with high attention to detail
  • The ability to work under pressure and with good time management skills
  • Confidence to build rapport with candidates, clients, colleagues and partners
  • Advanced Microsoft Office and computer skills

The Company

At Derwent we are navigators of possibility. We help businesses thrive by identifying and connecting with high impact talent. Our challenger mindset finds us looking for the new and different - a champion of diversity and courageous to alternate outcomes. Derwent is fast-tracking the debate around changing workplaces and workforces and how talent “makes a difference”.

Please apply with your CV and cover letter or for more information contact Caroline Quinn on 02 9091 3274 quoting reference #25644.

The Role

The role will involve direct contact with clients and senior executives as well as coordinating multiple business initiatives and priorities.

  • Coordinate Cx program and core HR initiatives (incl. L&D)
  • Day to day management of survey platform (Qualtrics)
  • Analyse, track & report on Cx and core HR initiatives
  • Prepare presentations, training and board papers

The Ideal Candidate


You will have a strong customer focus and take initiative to get things done. Excellent organisational skills and experience working within a busy corporate environment. You will be capable of managing multiple initiatives, people and priorities.

You will demonstrate:

  • A highly professional approach and outstanding communication skills
  • Problem solving and analytical capabilities to track & report on Cx and core HR initiatives
  • Strong organisational skills with high attention to detail
  • The ability to work under pressure and with good time management skills
  • Confidence to build rapport with candidates, clients, colleagues and partners
  • Advanced Microsoft Office and computer skills

The Company

At Derwent we are navigators of possibility. We help businesses thrive by identifying and connecting with high impact talent. Our challenger mindset finds us looking for the new and different - a champion of diversity and courageous to alternate outcomes. Derwent is fast-tracking the debate around changing workplaces and workforces and how talent “makes a difference”.

Please apply with your CV and cover letter or for more information contact Caroline Quinn on 02 9091 3274 quoting reference #25644.

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