Job Description

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Receptionist - Physiotherapy Clinic

Advertiser: a2z Health GroupMore jobs from this company

Job Information

Job Listing Date
22 Jul 2019
Melbourne, Bayside & South Eastern Suburbs
Work Type
Healthcare & Medical, Medical Administration

​We are seeking an experienced Receptionist to become an integral part of our professional team in our Noble Park Physiotherapy/Massage Clinic.


Our current team consists of 5 Physiotherapist and 2 administration staff who are focused on exceptional customer service.  We work closely as a team and offer other services such as Clinical Pilates, Hydrotherapy and Massage.  


This is a casual position with the opportunity to increase your hours when required to cover annual leave and sick leave. Our clinic is open Monday to Saturday; Closing times may vary depending on bookings. The role being offered is working 2 shifts a week with potential for more should they arise. 


The shifts being offered at this stage are: 

·         Monday 8:30-6:30pm

·         Wednesdays 1pm to 6pm.


To be considered for this opportunity, candidates must meet the following criteria:

  • Essential - Minimum one-year experience in Reception / Administration
  • Exceptional communication and customer service skills
  • An interest in or currently studying Health Care
  • Strong computer skills
  • High attention to detail
  • Ability to adapt to various changes
  • Be punctual and reliable
  • Problem Solving
  • Accountability
  • Ability to work, co-operate and contribute to the team.
  • Ability to work autonomously and show initiative.
  • Be a willing participant in regular staff training.


Duties to be performed by our Receptionists:

  • Always ensure premium customer service when liaising with clients and handling all enquiries (in person, phone or email)
  • Welcoming all patients
  • Booking and following up on patient appointments
  • Organising and maintaining patient files
  • Billing and receipting patient invoices
  • General administration duties
  • Ensuring the practice cleanliness is maintained at all times.


Training & support provided.


If you meet the above selection criteria, please click 'Apply for this job' and attach your cover letter and current resume.



The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a receptionist?
  • How much notice are you required to give your current employer?
  • Are you available to work school holidays?
  • What's your expected hourly rate?

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