Job Description

Job Header

Customer Service Officer

Advertiser: Peregrine Corporation3.2 out of 53.2 overall rating (87 employee reviews) More jobs from this company

Job Information

Job Listing Date
3 Aug 2019
Location
Riverland & Murray Mallee
Work Type
Casual/Vacation
Classification
Hospitality & Tourism, Front Office & Guest Services

Customer Service Officer

What are we looking for?

We currently have an opportunity for a casual pool of Customer Service Officers at BIG4 The Bend Holiday Park.  Ideally the successful applicants will have a background in tourism, hospitality or reception.  The casual Customer Service Officer will be responsible for delivering exceptional customer service to guests, dealing with enquiries and undertaking standard reception procedures at the Holiday Park.

Who are we?

The Bend Motorsport Park, situated in Tailem Bend is a state of the art, world class multi-purpose facility, built for all motoring disciplines. As part of the Motorsport Park, BIG4 The Bend Holiday Park is a brand new facility, offering accommodation options to suit all budgets. Already, with exceptional standards of customer service and cleanliness, the Holiday Park services not only motorsport enthusiasts, but fosters a family friendly environment with facilities to entertain both the young and old. 

What’s in it for you?

The opportunity to assist in moulding a strong team, providing guests the ultimate experience in a world class BIG4 Holiday Park facility.

 

Your responsibilities (not limited to):

  • Working as part of a team to maintain an exceptional standard of customer service and presentation throughout the park
  • Following procedures to handle complaints or emergencies should they arise
  • Varied hours ranging from 8am to 8pm, over a 7 day a week roster, may include public holidays
  • Checking guests in and out as well as dealing with enquires
  • Cash reconciliation and other office operations
  • Working with PMS (Newbook) to manage reservations and client accounts
  • General cleaning duties when required

 

To be successful in this role, you’ll need:

  • The ability to work unsupervised and maintain exceptional standards across the park
  • The ability to multi – task, prioritise and work in a fast-paced environment
  • Holiday park / accommodation experience desirable
  • Knowledge of Newbook or other property management systems will be an advantage
  • Proficient with MS Word, Excel and other office applications
  • The ability to thrive in a varied role which may include, but is not limited to:  Operating kids clubs, undertaking housekeeping tasks, assisting with preparation and implementation of events
  • Current police clearance, or able to obtain one
  • Current first aid certificate, or able to obtain one
  • DCSI Working with Children certificate will be an advantage
  • Drivers licence

 

Only shortlisted applicants will be contacted

 


Email: Please click the 'Apply Now' button below.

What are we looking for?

We currently have an opportunity for a casual pool of Customer Service Officers at BIG4 The Bend Holiday Park.  Ideally the successful applicants will have a background in tourism, hospitality or reception.  The casual Customer Service Officer will be responsible for delivering exceptional customer service to guests, dealing with enquiries and undertaking standard reception procedures at the Holiday Park.

Who are we?

The Bend Motorsport Park, situated in Tailem Bend is a state of the art, world class multi-purpose facility, built for all motoring disciplines. As part of the Motorsport Park, BIG4 The Bend Holiday Park is a brand new facility, offering accommodation options to suit all budgets. Already, with exceptional standards of customer service and cleanliness, the Holiday Park services not only motorsport enthusiasts, but fosters a family friendly environment with facilities to entertain both the young and old. 

What’s in it for you?

The opportunity to assist in moulding a strong team, providing guests the ultimate experience in a world class BIG4 Holiday Park facility.

 

Your responsibilities (not limited to):

  • Working as part of a team to maintain an exceptional standard of customer service and presentation throughout the park
  • Following procedures to handle complaints or emergencies should they arise
  • Varied hours ranging from 8am to 8pm, over a 7 day a week roster, may include public holidays
  • Checking guests in and out as well as dealing with enquires
  • Cash reconciliation and other office operations
  • Working with PMS (Newbook) to manage reservations and client accounts
  • General cleaning duties when required

 

To be successful in this role, you’ll need:

  • The ability to work unsupervised and maintain exceptional standards across the park
  • The ability to multi – task, prioritise and work in a fast-paced environment
  • Holiday park / accommodation experience desirable
  • Knowledge of Newbook or other property management systems will be an advantage
  • Proficient with MS Word, Excel and other office applications
  • The ability to thrive in a varied role which may include, but is not limited to:  Operating kids clubs, undertaking housekeeping tasks, assisting with preparation and implementation of events
  • Current police clearance, or able to obtain one
  • Current first aid certificate, or able to obtain one
  • DCSI Working with Children certificate will be an advantage
  • Drivers licence

 

Only shortlisted applicants will be contacted

 

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role

Applications will open the advertiser’s site.