Job Description

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Project Support Officer - GP Urgent Care Network Pilot

Advertiser: WA Primary Health AllianceMore jobs from this company

Job Information

Job Listing Date
8 Aug 2019
Location
Perth, Eastern Suburbs
Work Type
Full Time
Classification
Healthcare & Medical, Other

Project Support Officer - GP Urgent Care Network Pilot

About Us

WA Primary Health Alliance (WAPHA) is the peak planning and commissioning body for primary health care services in Western Australia (WA), with an annual turnover exceeding $100 million.

We oversee the strategic commissioning functions WA's three Primary Health Networks: Perth North, Perth South and Country WA.

WAPHA's primary objective is to improve health outcomes and patient experiences through the commissioning of appropriate services where they are most needed.

 

The role

The Project Support Officer – GP Urgent Care Network Pilot is responsible for the implementation and maintenance of the GP Urgent Care Network Pilot.

The 18-month pilot is a joint partnership between the Department of Health (Western Australia) and WAPHA with involvement from the Australian Medical Association (WA) and the WA faculty of the Royal Australian College of General Practice.

General Practices who meet the eligibility criteria for the pilot will provide urgent but not life-threatening care to patients who book appointments via an online booking site which leverages off HotDoc and HealthEngine’s online booking software.

This position is responsible for fulfilling WAPHA’s role in preparing and onboarding practices ahead of the launch date and maintaining and running the program post launch.

Responsibilities and duties include but are not limited to:

  • Completing all project documentation to track and monitor progress of the project.
  • Onboarding practices into the pilot and ensuring there is ongoing monitoring, so practices remain compliant with the eligibility criteria.
  • Establishing work flow and procedures required to operationalise the network pilot.
  • Coordinating and hosting events throughout the life of the pilot as required to provide practices with up-to-date information.
  • Maintaining accurate information in CRM on the status of the pilot practices.
  • Producing project reporting for the Governance committee and at other times as requested.
  • Monitoring the pilot and escalating risks and issues to the Governance committee.
  • Responding to email and telephone enquiries, as required.

This is a full-time 10-month contract based at the WAPHA offices in Rivervale.

 

About you

The successful candidate will meet the following selection criteria:

  • A relevant tertiary qualification in a health-related discipline, public administration, business management, health administration or equivalent experience in a related field;
  • Well-developed project management skills and the ability to work under pressure to achieve outcomes in complex and challenging environments;
  • Strong analytical and time management skills with a demonstrated ability to prioritise and manage complexity;
  • Demonstrated ability to build and maintain relationships with a range of stakeholders across the health industry;
  • Proven experience in working across multiple geographical areas or ability to coordinate complex programs;
  • High level of written and verbal communication skills including report writing ability;
  • Flexibility and ability to travel throughout Western Australia.

 

WAPHA celebrates, respects and values the inherent worth of every individual, and is committed to creating a safe and inclusive workplace and culture.  For more information please refer to our Cultural Diversity and Inclusion Statement on our website.

To APPLY please follow the link and submit your CV and provide a response to the selection criteria as outlined above.

For queries please email jobs@wapha.org.au

About Us

WA Primary Health Alliance (WAPHA) is the peak planning and commissioning body for primary health care services in Western Australia (WA), with an annual turnover exceeding $100 million.

We oversee the strategic commissioning functions WA's three Primary Health Networks: Perth North, Perth South and Country WA.

WAPHA's primary objective is to improve health outcomes and patient experiences through the commissioning of appropriate services where they are most needed.

 

The role

The Project Support Officer – GP Urgent Care Network Pilot is responsible for the implementation and maintenance of the GP Urgent Care Network Pilot.

The 18-month pilot is a joint partnership between the Department of Health (Western Australia) and WAPHA with involvement from the Australian Medical Association (WA) and the WA faculty of the Royal Australian College of General Practice.

General Practices who meet the eligibility criteria for the pilot will provide urgent but not life-threatening care to patients who book appointments via an online booking site which leverages off HotDoc and HealthEngine’s online booking software.

This position is responsible for fulfilling WAPHA’s role in preparing and onboarding practices ahead of the launch date and maintaining and running the program post launch.

Responsibilities and duties include but are not limited to:

  • Completing all project documentation to track and monitor progress of the project.
  • Onboarding practices into the pilot and ensuring there is ongoing monitoring, so practices remain compliant with the eligibility criteria.
  • Establishing work flow and procedures required to operationalise the network pilot.
  • Coordinating and hosting events throughout the life of the pilot as required to provide practices with up-to-date information.
  • Maintaining accurate information in CRM on the status of the pilot practices.
  • Producing project reporting for the Governance committee and at other times as requested.
  • Monitoring the pilot and escalating risks and issues to the Governance committee.
  • Responding to email and telephone enquiries, as required.

This is a full-time 10-month contract based at the WAPHA offices in Rivervale.

 

About you

The successful candidate will meet the following selection criteria:

  • A relevant tertiary qualification in a health-related discipline, public administration, business management, health administration or equivalent experience in a related field;
  • Well-developed project management skills and the ability to work under pressure to achieve outcomes in complex and challenging environments;
  • Strong analytical and time management skills with a demonstrated ability to prioritise and manage complexity;
  • Demonstrated ability to build and maintain relationships with a range of stakeholders across the health industry;
  • Proven experience in working across multiple geographical areas or ability to coordinate complex programs;
  • High level of written and verbal communication skills including report writing ability;
  • Flexibility and ability to travel throughout Western Australia.

 

WAPHA celebrates, respects and values the inherent worth of every individual, and is committed to creating a safe and inclusive workplace and culture.  For more information please refer to our Cultural Diversity and Inclusion Statement on our website.

To APPLY please follow the link and submit your CV and provide a response to the selection criteria as outlined above.

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