Job Description

Job Header

BANKING CUSTOMER SERVICE

Advertiser: Hays Contact CentresMore jobs from this company

Job Information

Job Listing Date
12 Aug 2019
Location
Sydney, Parramatta & Western Suburbs
Salary
$50000.00 - $60000.00 p.a. + super + benefits + in
Work Type
Full Time
Classification
Banking & Financial Services, Client Services

BANKING CUSTOMER SERVICE

ENTRY LEVEL OPPORTUNITY INTO FINANCE
  • Entry level role at a Big 4 Bank with ongoing development
  • Any customer service experience welcome as full training provided
  • Above market salary, Concord West, interview asap

Use your valuable customer service experience to take your first steps into a career in banking!

Your new company
Australia’s most reputable bank are looking to increase their contact centre by employing multiple of customer service representatives. They are currently ranked as the #1 company where Australians want to work and are a business that celebrates success, encourages socialising and supports and develops you from the first day.


Your new role
You will be learning about banking products, services and processes from the first day you start. By working in the inbound contact centre, you will be developing in the most progressive department in the company, and you’ll be able to liaise with multiple areas in the business. Whilst doing all this, you’ll be making a difference by delighting people everyday through your customer service.


What you'll need to succeed

  • A desire to learn and develop within the finance and banking industry
  • Prior customer service experience in any role
  • Experience with KPIs or targets is desirable
  • Experience in fast food restaurants is desirable
  • Excellent communication skills and ability to work under pressure



What you'll get in return

  • Full time hours are shifts between Monday - Friday, 8am - 9pm rotating roster
  • Part time hours are shifts between 9am - 2pm, rotating roster, 5 days a week, 20 hours a week
  • $58120 + super + benefits + incentives + bonuses, pro rata for part time
  • Industry recognised training
  • Concord West location next to the station
  • Opportunity to work in an incredible culture with supportive management and lively office atmosphere



What you need to do now
If you’d like to start your career in banking, then please send your resume to Rachel Cumming on rachel.cumming@hays.com.au


Reference Number: 2267895

To apply please click
the 'Apply' button below.

Use your valuable customer service experience to take your first steps into a career in banking!

Your new company
Australia’s most reputable bank are looking to increase their contact centre by employing multiple of customer service representatives. They are currently ranked as the #1 company where Australians want to work and are a business that celebrates success, encourages socialising and supports and develops you from the first day.


Your new role
You will be learning about banking products, services and processes from the first day you start. By working in the inbound contact centre, you will be developing in the most progressive department in the company, and you’ll be able to liaise with multiple areas in the business. Whilst doing all this, you’ll be making a difference by delighting people everyday through your customer service.


What you'll need to succeed

  • A desire to learn and develop within the finance and banking industry
  • Prior customer service experience in any role
  • Experience with KPIs or targets is desirable
  • Experience in fast food restaurants is desirable
  • Excellent communication skills and ability to work under pressure



What you'll get in return

  • Full time hours are shifts between Monday - Friday, 8am - 9pm rotating roster
  • Part time hours are shifts between 9am - 2pm, rotating roster, 5 days a week, 20 hours a week
  • $58120 + super + benefits + incentives + bonuses, pro rata for part time
  • Industry recognised training
  • Concord West location next to the station
  • Opportunity to work in an incredible culture with supportive management and lively office atmosphere



What you need to do now
If you’d like to start your career in banking, then please send your resume to Rachel Cumming on rachel.cumming@hays.com.au

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