Job Description

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Claims officer - Motor

Advertiser: RAA3.6 out of 53.6 overall rating (34 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 Aug 2019
Location
Adelaide
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Claims officer - Motor

  • Are you looking for a stable career in the Insurance industry?
  • Have experience in Motor claims and a genuine passion for customer service?
  • Full-time permanent opportunity available - Mile End location

About RAA:

As one of the state’s largest and most iconic organisations, we’re proud to keep our members - and SA - moving in the right direction. More than 740,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing!), with more than 950 employees working collectively with the common goal to keep our members moving. Our approach to work is creative, inclusive and courageous, and we strive to make real impact in the state we call home. Come join us.


About the role:

RAA Insurance has successfully grown to become a leading iconic Insurance brand in SA. Due to continual growth and internal moves, an opportunity has become available for an experienced Claims Officer to handle the management of motor claims.

Responsibilities:

  • Provide outstanding service to our Members.
  • Interpret and apply policy conditions to settle claims.
  • Liaise with stakeholders such as Assessors, Loss Adjusters, Investigators and Solicitors.
  • Process claims and associated administration.
  • Work steadily to achieve KPI’s and quality targets.
  • Assist with claims lodgment over-flow from time to time.

What you need:

  • Motor claims (or similar claims) experience is essential.
  • Outstanding attention to detail and excellent verbal and written communication skills.
  • The empathy to deal with customers who have suffered loss.
  • A positive can-do attitude and team ethos.
  • Intermediate PC skills, and experience with Insurance based systems.

What we offer:

  • Free RAA Premium Road Service & Home Security Monitoring
  • Discounts on all RAA Products and Services
  • Ongoing Training & Development Opportunities & Study Support Program
  • Onsite Massage, Wellbeing Facilities and Corporate Health Insurance Plan
  • Annual Bonus Incentive
  • On-site Café

How to apply:

Follow the prompts to submit both a cover letter and resume by 26 August 2019. Applications can be addressed to Anthony Scholfield, Recruitment Specialist.

Please note applicants received through agencies will not be considered.

RAA are committed to building a workplace that is diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in our employees and assists us to provide a better service to our members

  • Are you looking for a stable career in the Insurance industry?
  • Have experience in Motor claims and a genuine passion for customer service?
  • Full-time permanent opportunity available - Mile End location

About RAA:

As one of the state’s largest and most iconic organisations, we’re proud to keep our members - and SA - moving in the right direction. More than 740,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing!), with more than 950 employees working collectively with the common goal to keep our members moving. Our approach to work is creative, inclusive and courageous, and we strive to make real impact in the state we call home. Come join us.


About the role:

RAA Insurance has successfully grown to become a leading iconic Insurance brand in SA. Due to continual growth and internal moves, an opportunity has become available for an experienced Claims Officer to handle the management of motor claims.

Responsibilities:

  • Provide outstanding service to our Members.
  • Interpret and apply policy conditions to settle claims.
  • Liaise with stakeholders such as Assessors, Loss Adjusters, Investigators and Solicitors.
  • Process claims and associated administration.
  • Work steadily to achieve KPI’s and quality targets.
  • Assist with claims lodgment over-flow from time to time.

What you need:

  • Motor claims (or similar claims) experience is essential.
  • Outstanding attention to detail and excellent verbal and written communication skills.
  • The empathy to deal with customers who have suffered loss.
  • A positive can-do attitude and team ethos.
  • Intermediate PC skills, and experience with Insurance based systems.

What we offer:

  • Free RAA Premium Road Service & Home Security Monitoring
  • Discounts on all RAA Products and Services
  • Ongoing Training & Development Opportunities & Study Support Program
  • Onsite Massage, Wellbeing Facilities and Corporate Health Insurance Plan
  • Annual Bonus Incentive
  • On-site Café

How to apply:

Follow the prompts to submit both a cover letter and resume by 26 August 2019. Applications can be addressed to Anthony Scholfield, Recruitment Specialist.

Please note applicants received through agencies will not be considered.

RAA are committed to building a workplace that is diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in our employees and assists us to provide a better service to our members

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