Job Description

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Guest Service Agent / Receptionist For 5 Star Hotel

Advertiser: Frontline Hospitality ACT & Southern NSWMore jobs from this company

Job Information

Job Listing Date
14 Aug 2019
Location
ACT
Salary
+ SUP
Work Type
Part Time
Classification
Hospitality & Tourism, Front Office & Guest Services
Guest Service Agent / Receptionist For 5 Star Hotel
  • Make your mark at one of Canberra's newest 5 star Hotels
  • Room to grow and progress within the hotel venue
  • Work alongside a Dynamic and supportive team

Be part of one of Canberra's brand new 5 star Hotels opening soon. If you have Strong customer service skills and hotel experience, a passion for succeeding, outstanding grooming standards, high attention to detail, can handle a fast paced environment without comprising customer satisfaction or work performance please do not hesitate to apply. as this opportunity will not last long

This is Part time Guest Service Agent/ Receptionist Position


As a key part of our guest experience, this role is responsible for assisting with the arrival and departure experience of our guests, whilst managing their day to day needs, assisting with general enquiries, requests and billing actions during their stay along with answering phones and greeting guests.

Please note these roles will be based across a rotating roster including early mornings, evenings, weekends and public holidays

What we need from you:


• Dynamic, vibrant, confident and professional personality
• Previous experience within a Front Office customer service based role, preferably within a five star hotel or similar hospitality environment
• Superior communication skills
• Strong time management and organisation skills
• attention to detail
• High standard of personal presentation
• Previous experience using a Property Management System, preferably Opera is desirable
• Strong local knowledge of Canberra and the surrounding regions is highly desirable but not essential
• A current full Australian drivers licence is also highly desirable but not essential
• The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays
• You must also meet the legal requirements to work in this country

In return the successful candidate would have


• Opportunity to be part of a growing 5 star venue
• Part time hours
• 2 consecutive days off
• Generous employee benefits program

Frontline Retail - RSCA Corporate Member

Be part of one of Canberra's brand new 5 star Hotels opening soon. If you have Strong customer service skills and hotel experience, a passion for succeeding, outstanding grooming standards, high attention to detail, can handle a fast paced environment without comprising customer satisfaction or work performance please do not hesitate to apply. as this opportunity will not last long

This is Part time Guest Service Agent/ Receptionist Position


As a key part of our guest experience, this role is responsible for assisting with the arrival and departure experience of our guests, whilst managing their day to day needs, assisting with general enquiries, requests and billing actions during their stay along with answering phones and greeting guests.

Please note these roles will be based across a rotating roster including early mornings, evenings, weekends and public holidays

What we need from you:


• Dynamic, vibrant, confident and professional personality
• Previous experience within a Front Office customer service based role, preferably within a five star hotel or similar hospitality environment
• Superior communication skills
• Strong time management and organisation skills
• attention to detail
• High standard of personal presentation
• Previous experience using a Property Management System, preferably Opera is desirable
• Strong local knowledge of Canberra and the surrounding regions is highly desirable but not essential
• A current full Australian drivers licence is also highly desirable but not essential
• The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays
• You must also meet the legal requirements to work in this country

In return the successful candidate would have


• Opportunity to be part of a growing 5 star venue
• Part time hours
• 2 consecutive days off
• Generous employee benefits program

Right to live and work

You must have the right to live and work in this location to apply for this job.

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