Job Description

Job Header

Admin Assistant - Insurance

Advertiser: CharterhouseMore jobs from this company

Job Information

Job Listing Date
19 Aug 2019
Location
Sydney
Salary
$65,000 package
Work Type
Contract/Temp
Classification
Administration & Office Support, Administrative Assistants

Admin Assistant - Insurance

  • An experienced Administration within Insurance
  • Working for a global leader
  • Great training and career opportunities

About the company

  • My client is a leading multi-line insurer that serves its customers in global and local markets. It provides a wide range of property, casualty and life insurance products in over 200 countries.

About the role

  • As a Customer Care Consultant, you will be passionate about the financial service industry and also your focus will be providing an excellent service to our customers.

You will be required to:

  • Managing phone and written enquiries and requests from advisers and licensees.
  • Set up of authorised representatives (advisers) on their mainframe and Salesforce databases
  • Maintenance of current advisers’ agencies on all databases, ie. Change of licensees, change of address, portfolio transfers, etc.
  • Maintenance of AFSL agencies of all databases, ie. Change of address, bank details, change of email address etc.
  • Investigate and resolve adviser remuneration and administrative issues

About you

  • Proficient in the use of Excel, Word, Lotus Notes, Workflow and other software packages
  • Strong eye for detail and problem-solving ability. Ability to process information with high level of accuracy
  • Good written and verbal communication. The ability to develop understanding of others through effective communication
  • Ability to develop a rapport and build healthy working relations and partnerships with a wide range of clients and peers
  • Financial service/insurance industry experience within Life and Investment would be highly beneficial for this role

This is a full time Permanent position so only Permanent Residents and Australian Citizens may apply.  No Working Holidays Visa’s can be considered.

What next
If you believe you are suitable for this role, please contact Indra Stanley 02 9641 2441 / indra@charterhouse.com.au
 

  • An experienced Administration within Insurance
  • Working for a global leader
  • Great training and career opportunities

About the company

  • My client is a leading multi-line insurer that serves its customers in global and local markets. It provides a wide range of property, casualty and life insurance products in over 200 countries.

About the role

  • As a Customer Care Consultant, you will be passionate about the financial service industry and also your focus will be providing an excellent service to our customers.

You will be required to:

  • Managing phone and written enquiries and requests from advisers and licensees.
  • Set up of authorised representatives (advisers) on their mainframe and Salesforce databases
  • Maintenance of current advisers’ agencies on all databases, ie. Change of licensees, change of address, portfolio transfers, etc.
  • Maintenance of AFSL agencies of all databases, ie. Change of address, bank details, change of email address etc.
  • Investigate and resolve adviser remuneration and administrative issues

About you

  • Proficient in the use of Excel, Word, Lotus Notes, Workflow and other software packages
  • Strong eye for detail and problem-solving ability. Ability to process information with high level of accuracy
  • Good written and verbal communication. The ability to develop understanding of others through effective communication
  • Ability to develop a rapport and build healthy working relations and partnerships with a wide range of clients and peers
  • Financial service/insurance industry experience within Life and Investment would be highly beneficial for this role

This is a full time Permanent position so only Permanent Residents and Australian Citizens may apply.  No Working Holidays Visa’s can be considered.

What next
If you believe you are suitable for this role, please contact Indra Stanley 02 9641 2441 / indra@charterhouse.com.au
 

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