Job Description

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Receptionist

Advertiser: Virgin Active3.7 out of 53.7 overall rating (18 employee reviews) More jobs from this company

Job Information

Job Listing Date
21 Aug 2019
Location
Sydney, North Shore & Northern Beaches
Work Type
Part Time
Classification
Sport & Recreation, Other

Receptionist

We are a globally recognised brand with over 233 clubs in 8 countries and more than 1 million members. As part of the Virgin Group founded by Sir Richard Branson, we opened our first club in Australia in 2008 and are building an unparalleled collection of iconic locations in Sydney and Melbourne. We continue to innovate by developing a more personalised gym, multi-boutique experience and mission to provide irresistible exercise experiences.

The gig:

Currently on track to open in November, Virgin Active St Leonards features a comprehensive gym floor offering with top-of-the-line equipment sourced from across the globe, and purpose-built studios for each of our boutique style group exercise experiences (Boxing, Grid-HIIT, Reformer and Yoga). It’s ideally positioned on Sydney’s Lower North Shore in the iconic St Leonards Square development (a residential, retail and lifestyle destination), approximately 400m from St Leonards train station.


You’ll provide heartfelt service and create personalised moments to deliver an extraordinary customer experience. You’ll leverage your personality to build true community and create an environment where members love spending time. You’ll deliver the customer experience at each touchpoint… from the warm welcome on arrival, to responding to queries about the classes available, through to taking payments and providing support with the bookings process. You’ll be empowered to find ways to give our members that little bit extra... especially when it’s unexpected. 

All about you:

You’re warm, honest and genuine with 2+ years of relevant customer service experience. You love to create meaningful moments for people. Whatever a member needs, whatever a member is looking for, you help them find it. You get a kick out of creating unexpected experiences which make people go wow! You‘re comfortable communicating at all levels and you’re authentic when you express yourself. You can be counted on to skilfully respond to feedback and complaints. You have the flexibility to work a non-traditional schedule and may also have some retail or hospitality sector experience. A+ for you. 

What we offer you:

  • One of the world’s most recognised and exciting brands
  • A culture that’s all about making exercise irresistible
  • A free membership for you to workout at our clubs (and one for your buddy after 12 months)
  • Discounted personal training
  • Special deals with our retail and service partners
  • Paid parental leave to spend time with your new little human
  • Paid training and regular personal and professional development
  • Confidential 24-hour support via our employee assistance program
  • Uniforms designed in partnership with lululemon athletica
  • Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

These opportunities don’t come up often… especially with Virgin. Apply now.

virginactive.com.au

We are a globally recognised brand with over 233 clubs in 8 countries and more than 1 million members. As part of the Virgin Group founded by Sir Richard Branson, we opened our first club in Australia in 2008 and are building an unparalleled collection of iconic locations in Sydney and Melbourne. We continue to innovate by developing a more personalised gym, multi-boutique experience and mission to provide irresistible exercise experiences.

The gig:

Currently on track to open in November, Virgin Active St Leonards features a comprehensive gym floor offering with top-of-the-line equipment sourced from across the globe, and purpose-built studios for each of our boutique style group exercise experiences (Boxing, Grid-HIIT, Reformer and Yoga). It’s ideally positioned on Sydney’s Lower North Shore in the iconic St Leonards Square development (a residential, retail and lifestyle destination), approximately 400m from St Leonards train station.


You’ll provide heartfelt service and create personalised moments to deliver an extraordinary customer experience. You’ll leverage your personality to build true community and create an environment where members love spending time. You’ll deliver the customer experience at each touchpoint… from the warm welcome on arrival, to responding to queries about the classes available, through to taking payments and providing support with the bookings process. You’ll be empowered to find ways to give our members that little bit extra... especially when it’s unexpected. 

All about you:

You’re warm, honest and genuine with 2+ years of relevant customer service experience. You love to create meaningful moments for people. Whatever a member needs, whatever a member is looking for, you help them find it. You get a kick out of creating unexpected experiences which make people go wow! You‘re comfortable communicating at all levels and you’re authentic when you express yourself. You can be counted on to skilfully respond to feedback and complaints. You have the flexibility to work a non-traditional schedule and may also have some retail or hospitality sector experience. A+ for you. 

What we offer you:

  • One of the world’s most recognised and exciting brands
  • A culture that’s all about making exercise irresistible
  • A free membership for you to workout at our clubs (and one for your buddy after 12 months)
  • Discounted personal training
  • Special deals with our retail and service partners
  • Paid parental leave to spend time with your new little human
  • Paid training and regular personal and professional development
  • Confidential 24-hour support via our employee assistance program
  • Uniforms designed in partnership with lululemon athletica
  • Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

These opportunities don’t come up often… especially with Virgin. Apply now.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Are you available to work on a rotating roster?
  • What's your expected hourly rate?

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