Job Description

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Area Team Leader - Central Coast

Advertiser: Kincare2.9 out of 52.9 overall rating (135 employee reviews) More jobs from this company

Job Information

Job Listing Date
23 Aug 2019
Location
Gosford & Central Coast
Work Type
Full Time
Classification
Hospitality & Tourism, Management
Area Team Leader - Central Coast

Our Customer - One Team

We care, We make it happen, We focus on the moment, We listen

At Kincare, Australia’s leading provider of "In Home Support" and Well-being services understand the importance providing exceptional service for our Customers and their families. 

Last year our 2,000 dedicated team members delivered over 1.5 million hours of trusted in-home care across Australia, and due to customers choosing Kincare we are growing!

The Role

The Service Delivery Team Leader role oversees a region of dedicated and passionate Home Care Specialists where you will provide mentorship, coaching, leadership and direction for the purpose of achieving exceptional customer service to our valued in home care customers.

You will ensure employees are developed from Recruitment to Induction, buddy runs, actively supporting the Safety, Health and Well-being of both customers and employees.

You will lead your team remotely and onsite working in a fast paced, ever changing environment.  You will be solutions focused with the ability to managing competing priorities to achieve objectives. 

You will have high-level interpersonal skills, with an ability to communicate across all levels and departments both within KinCare and with external partners.

This role will require flexibility as you will work in various locations from the office (Norwest) as well as in-field (Central Coast Region) to mentor your team, drive positive change, inspire and innovate to deliver exceptional outcomes for your team and our Customers.

About You

To be considered you will demonstrate

  • Proven experience in Team Leadership 
  • Demonstrated experience with coaching and performance management
  • Demonstrated experience to have constructive and critical conversations
  • Exceptional time management skills and an ability to work well under pressure
  • Stakeholder engagement
  • Relevant qualifications (or equivalent experience) in Leadership plus Training and Assessment desirable

Why Kincare?

No two days will ever be the same! Ongoing training and development along with:

  • Competitive remuneration including car allowance
  • Career opportunities - great time to join a growing industry and reputable brand
  • Supportive team and fun environment
  • The opportunity to create, innovate and collaborate with the Leadership team
Next steps

If you would like to join our growing community and build a career with KinCare, please submit your resume by using the apply button below.

Please note that this position will be subject to mandatory pre-employment checks

 
 
At KinCare, we have been putting customers at the heart of everything we do for over 25 years, providing aged, disability and health services in people's homes across Australia.
kincare.com.au

Our Customer - One Team

We care, We make it happen, We focus on the moment, We listen

At Kincare, Australia’s leading provider of "In Home Support" and Well-being services understand the importance providing exceptional service for our Customers and their families. 

Last year our 2,000 dedicated team members delivered over 1.5 million hours of trusted in-home care across Australia, and due to customers choosing Kincare we are growing!

The Role

The Service Delivery Team Leader role oversees a region of dedicated and passionate Home Care Specialists where you will provide mentorship, coaching, leadership and direction for the purpose of achieving exceptional customer service to our valued in home care customers.

You will ensure employees are developed from Recruitment to Induction, buddy runs, actively supporting the Safety, Health and Well-being of both customers and employees.

You will lead your team remotely and onsite working in a fast paced, ever changing environment.  You will be solutions focused with the ability to managing competing priorities to achieve objectives. 

You will have high-level interpersonal skills, with an ability to communicate across all levels and departments both within KinCare and with external partners.

This role will require flexibility as you will work in various locations from the office (Norwest) as well as in-field (Central Coast Region) to mentor your team, drive positive change, inspire and innovate to deliver exceptional outcomes for your team and our Customers.

About You

To be considered you will demonstrate

  • Proven experience in Team Leadership 
  • Demonstrated experience with coaching and performance management
  • Demonstrated experience to have constructive and critical conversations
  • Exceptional time management skills and an ability to work well under pressure
  • Stakeholder engagement
  • Relevant qualifications (or equivalent experience) in Leadership plus Training and Assessment desirable

Why Kincare?

No two days will ever be the same! Ongoing training and development along with:

  • Competitive remuneration including car allowance
  • Career opportunities - great time to join a growing industry and reputable brand
  • Supportive team and fun environment
  • The opportunity to create, innovate and collaborate with the Leadership team
Next steps

If you would like to join our growing community and build a career with KinCare, please submit your resume by using the apply button below.

Please note that this position will be subject to mandatory pre-employment checks

 
 

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