Job Description

Job Header

Couple Management Position for Sth Coast Tourist Park

Advertiser: First Choice HolidaysMore jobs from this company

Job Information

Job Listing Date
3 Sept 2019
Location
Wollongong, Illawarra & South Coast
Work Type
Full Time
Classification
Hospitality & Tourism, Management

About the business and the role

 

First Choice Holidays is looking for a management couple to run their holiday park at Island View Beach Resort, Narooma. It is essential that managers have experience in the Tourist Park Industry. Applicants must be customer-focused and friendly, can work with a team, and have an overall understanding of the business and practices.  

 

Job tasks and responsibilities

 

The role for the successful couple will involve but not be limited to -

  • office administration including bookings 
  • exceptional customer service and problem resolution
  • general maintenance and up keep of the tourist park
  • management of office, cleaning rosters and working with staff
  • liasing with suppliers

 

Skills and experience

 

It is critical that the successful applicants show a sound knowledge in the following areas.

Office and Administration

  • Competent computer skills to email and use word and excel programs
  • Be able to handle customer enquires over the phone, via internet and in person
  • Have a exceptional customer service skills
  • Must have experience with Newbook Reservation Systems 
  • Be able to organise contractors when necessary and cleaning rosters
  • Ability to handle cash and generate reports.
  • Understand the importance of a team environment, show initiative and skills in leadership
  • Show skills in problem solving

Grounds and Maintenance

  • The knowledge and ability to perform general maintenance
  • Maintain grounds and presentation of the park to a high standard
  • Communicate and liaise with other workers including contractors
  • Have skills in carpenrty and building knowledge
  • Have a general knowledge of the office its roles and functions
  • An eye for WHS issues
  • Show skills in problem solving

Applicants must have a current

  • Drivers license
  • First aid certificate

 

IMPORTANT TO NOTE

The job requires the couple to live on premises. On site accomodation is provided. Due to the nature of the business it is essential that the successful applicants understand that this is not a 9-5 job. Responsibilities and duties vary depending on circumstance and the seasons of tourism.

Applicants who can fulfil this criteria only need apply

Applications close 10 September 2019

 

The application form will include these questions:
  • Do you have customer service experience?
  • How many years' experience do you have in the hospitality & tourism industry?
  • How many years' experience do you have as a manager / team lead?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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