Job Description

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Donor Services Nursing Assistant - Frankston

Advertiser: Australian Red Cross Blood Service3.3 out of 53.3 overall rating (124 employee reviews) More jobs from this company

Job Information

Job Listing Date
9 Sept 2019
Location
Mornington Peninsula & Bass Coast
Work Type
Part Time
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Donor Services Nursing Assistant - Frankston

• Opportunity to save lives
• Permanent part time opportunity – 48 hours per fortnight – varied shifts across 6 days a week
• Frankston Donor Centre location 

About the Blood Service: 

We are in the Business of saving lives – through the power of humanity. We collect, process, and distribute life giving blood products, breastmilk and biological products for world leading health outcomes. Everyone at the Blood Service makes a valued contribution to this life-saving work. We promote an inclusive work environment and welcome applications from all people.

About the role: 

We are currently seeking a Donor Services Nursing Assistant to provide all of our amazing donors with a safe, comfortable and enjoyable experience when they visit the Frankston donor centre to generously donate.

Whilst it’s great to have, previous experience in the health industry is not a requirement for the role as we offer a Certificate III course in Pathology Collection as well as extensive training on how to insert and remove needles to collect blood and blood products.

The role is permanent part time - 48 hours per fortnight. There will be varied shifts across a 7 day working week. Note that rosters change week to week so we require all candidates to be flexible. Click here to view operational hours.

Accountabilities:

• Physically insert and remove needles to collect blood donations
• Provide an exceptional service to our donors
• Conduct assessments to ensure donors are eligible to donate
• Monitor donors and provide care during their time at the centre
• Rebooking donors for their next visit
• Upholding safety and quality standards

Skills & capabilities:

• Ability to relate openly and comfortably with diverse groups of people
• Passionate about delivering great customer service
• Able to work under pressure with a sense of urgency, high energy and enthusiasm
• Ability to achieve results, even under tough circumstances
• Adaptability to match a shift in priorities
• Diverse experience in a customer focussed environment

Benefits:

• Salary packaging programs which allow you to make the most of your salary
• Rewards program offering discounts on movies, groceries, food & beverage, department stores and travel & leisure
• Discounted health insurance, veterinary care and car hire
• Internal programs focused on your wellbeing and safety

Hiring process:

Due to the fast-paced nature of our business, we aim to progress suitable candidates through the hiring process as soon as we receive applications. This may mean the role is filled prior to the advertising close date.

Prior to official offer of employment, we require all new Donor Services Nursing Assistants to complete and clear a national criminal history check, medical assessment, employment history check as well as a validation of Australian working rights.

For further details on this position please contact Jennika Noble on 03 9252 0967

Salary is determined using the Blood Service specific Nursing Enterprise Agreement.

To view the position description or apply, please click ‘Apply for this job’ to be directed to our website.

Whilst we appreciate all interest in our business, we regret to inform that we will not be engaging with, or accepting candidates from agencies or consulting firms on this occasion.
• Opportunity to save lives
• Permanent part time opportunity – 48 hours per fortnight – varied shifts across 6 days a week
• Frankston Donor Centre location 

About the Blood Service: 

We are in the Business of saving lives – through the power of humanity. We collect, process, and distribute life giving blood products, breastmilk and biological products for world leading health outcomes. Everyone at the Blood Service makes a valued contribution to this life-saving work. We promote an inclusive work environment and welcome applications from all people.

About the role: 

We are currently seeking a Donor Services Nursing Assistant to provide all of our amazing donors with a safe, comfortable and enjoyable experience when they visit the Frankston donor centre to generously donate.

Whilst it’s great to have, previous experience in the health industry is not a requirement for the role as we offer a Certificate III course in Pathology Collection as well as extensive training on how to insert and remove needles to collect blood and blood products.

The role is permanent part time - 48 hours per fortnight. There will be varied shifts across a 7 day working week. Note that rosters change week to week so we require all candidates to be flexible. Click here to view operational hours.

Accountabilities:

• Physically insert and remove needles to collect blood donations
• Provide an exceptional service to our donors
• Conduct assessments to ensure donors are eligible to donate
• Monitor donors and provide care during their time at the centre
• Rebooking donors for their next visit
• Upholding safety and quality standards

Skills & capabilities:

• Ability to relate openly and comfortably with diverse groups of people
• Passionate about delivering great customer service
• Able to work under pressure with a sense of urgency, high energy and enthusiasm
• Ability to achieve results, even under tough circumstances
• Adaptability to match a shift in priorities
• Diverse experience in a customer focussed environment

Benefits:

• Salary packaging programs which allow you to make the most of your salary
• Rewards program offering discounts on movies, groceries, food & beverage, department stores and travel & leisure
• Discounted health insurance, veterinary care and car hire
• Internal programs focused on your wellbeing and safety

Hiring process:

Due to the fast-paced nature of our business, we aim to progress suitable candidates through the hiring process as soon as we receive applications. This may mean the role is filled prior to the advertising close date.

Prior to official offer of employment, we require all new Donor Services Nursing Assistants to complete and clear a national criminal history check, medical assessment, employment history check as well as a validation of Australian working rights.

For further details on this position please contact Jennika Noble on 03 9252 0967

Salary is determined using the Blood Service specific Nursing Enterprise Agreement.

To view the position description or apply, please click ‘Apply for this job’ to be directed to our website.

Whilst we appreciate all interest in our business, we regret to inform that we will not be engaging with, or accepting candidates from agencies or consulting firms on this occasion.

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