Job Description

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Administration Officer

Advertiser: First Choice TrainingMore jobs from this company

Job Information

Job Listing Date
10 Sept 2019
Gold Coast
Work Type
Full Time
Education & Training, Student Services

First Choice College is a registered training organisation that places great emphasis on providing quality training and assessment - based in Molendinar

We are currently seeking an Administrative all-rounder officer to join our team and support our daily office procedures. We are looking for a candidate with exceptional customer services, reliability, strong work ethics and excellent communication skills and administration experience.

Previous experience in the VET industry is highly regarded


  • Excellent communication skills
  • Ability to follow instructions
  • Polite and friendly phone manner
  • Team player
  • Professional and positive attitude
  • Well organised
  • Excellent attention to detail
  • Ability to work under pressure & unsupervised
  • Assist with RTO administration duties and data entry
  • Strong customer focus
  • Computer skills (Microsoft outlook, excel, word, student management experience (preferred)
  • Reliable transport (limited public transport available)
  • Certificate III in Business Administration (desirable)


  • Answering and directing incoming telephone calls and emails
  • Completing the students journey from enrolment to completion
  • Processing course extensions
  • Processing assessment submissions
  • Issuing certificates
  • Data entry into student management system
  • General office duties

    Applications close Friday 20th September 2019.

    Please submit your resume and a cover letter to

    Due to the expected high number of applications only short listed applicants will be contacted

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience in an administration role?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • Which of the following Microsoft Office products are you experienced with?

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