Job Description

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Future Student Advisor

Advertiser: University of New South Wales3.8 out of 53.8 overall rating (149 employee reviews) More jobs from this company

Job Information

Job Listing Date
10 Sept 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Education & Training, Student Services

Future Student Advisor

  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The Future Student Recruitment pillar has been established to strengthen marketing efforts, ensuring UNSW is the premier destination in the state for local students and the premier destination in the country for internationals.

About the role

  • Permanent full-time position
  • Salary $74k up to $84k + 17% Superannuation + Leave Loading
  • Kensington Campus location

The Future Student Advisor is responsible for the provision of accurate, comprehensive and timely advice to prospective students as well as other University staff. While the Future Students Advisor will be responsible for all manner of enquiries, they will be primarily focused on answering enquiries and providing advice related to UNSW Business School. They must also be able to interpret often complex scenarios and detailed degree and admissions policies in order to properly advise enquiries, whether received by phone, email, web form or web chat, or email and utilise systems like CRM to capture and record data about particular interactions.

About the successful applicant

  • A relevant degree with relevant experience in tertiary education or an equivalent level of knowledge gained through any other combination of education, training and experience.
  • Proven ability to work in a high volume, process-driven environment with variable workflow patterns and to fixed deadlines.
  • Demonstrated ability to work flexibly and productively as an effective team member to ensure deadlines are met.
  • Excellent written and verbal communication skills with a high level of attention to detail and an ability to work under pressure and to strict deadlines.
  • Advanced level of computer literacy with excellent skills in Microsoft Office applications and databases

Link to the Position Description can be found here

Contact:

Skye Logan

Talent Acquisition Consultant

E: skye.logan@unsw.edu.au * Please apply online - applications will not be accepted if sent to the contact listed.

Applications close: Wednesday 25th September 2019 at 11pm

Please disable "Pop-up Blockers" to view Position Description Document UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.

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UNSW is an Equal Opportunity Employer with a smoke free workplace
  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The Future Student Recruitment pillar has been established to strengthen marketing efforts, ensuring UNSW is the premier destination in the state for local students and the premier destination in the country for internationals.

About the role

  • Permanent full-time position
  • Salary $74k up to $84k + 17% Superannuation + Leave Loading
  • Kensington Campus location

The Future Student Advisor is responsible for the provision of accurate, comprehensive and timely advice to prospective students as well as other University staff. While the Future Students Advisor will be responsible for all manner of enquiries, they will be primarily focused on answering enquiries and providing advice related to UNSW Business School. They must also be able to interpret often complex scenarios and detailed degree and admissions policies in order to properly advise enquiries, whether received by phone, email, web form or web chat, or email and utilise systems like CRM to capture and record data about particular interactions.

About the successful applicant

  • A relevant degree with relevant experience in tertiary education or an equivalent level of knowledge gained through any other combination of education, training and experience.
  • Proven ability to work in a high volume, process-driven environment with variable workflow patterns and to fixed deadlines.
  • Demonstrated ability to work flexibly and productively as an effective team member to ensure deadlines are met.
  • Excellent written and verbal communication skills with a high level of attention to detail and an ability to work under pressure and to strict deadlines.
  • Advanced level of computer literacy with excellent skills in Microsoft Office applications and databases

Link to the Position Description can be found here

Contact:

Skye Logan

Talent Acquisition Consultant

E: skye.logan@unsw.edu.au * Please apply online - applications will not be accepted if sent to the contact listed.

Applications close: Wednesday 25th September 2019 at 11pm

Please disable "Pop-up Blockers" to view Position Description Document UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.

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