Job Description

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Customer Service Officer - Palmwoods

Advertiser: Heritage Bank3.1 out of 53.1 overall rating (57 employee reviews) More jobs from this company

Job Information

Job Listing Date
10 Sept 2019
Location
Sunshine Coast
Work Type
Part Time
Classification
Banking & Financial Services, Banking - Retail/Branch
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Customer Service Officer - Palmwoods

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  • Be the face of our organisation
  • $26.69 per hour + superannuation + leave loading + potential for bonus
  • Sunshine Coast location

Who we are
Here at Heritage we are proud to be in the business of ‘people helping people’. We have a valued organisational culture of ‘People first’ and we want you to become part of our experienced front line Retail Banking team within our branch at Palmwoods Branch.

What we do
Because our customers are our ‘business’ we need to ensure that with each customer interaction, whether on the phone or on the counter, you continually provide real solutions and relevant outcomes through open discussions about Heritage products and services. Proactively initiating these conversations assist our customers in achieving their personal financial goals.

Is this position for you?
Here at Heritage we are looking for customer experience professionals, who are driven daily by achieving customer outcomes. You must be a confident communicator, with a passion for people.

Work hours are important to our customers and ‘Putting People First’, we like to be easy to do business with, so our branches are typically open 5.5 days per week (Monday to Saturday). You will be rostered to work 33.25 hours per fortnight working the following roster: 
 

  • Tuesday - Thursday 9:30am - 2:30pm
  • Every second Saturday 8:45am – 12:00pm

 
Position is initially offered at Palmwoods behind a period of leave, you will then be appointed to the next permanent placement at one of our Sunshine Coast Branches.

What’s in it for you?
You will have access to nationally award winning employee benefits and unique learning and development support and accessibility, through our Registered Training Organisation status. Stability, career opportunities and recognition programs are just some of the ways that we appreciate ‘Our People’.

If this sounds like the role for you, apply now, and be part of something great!

Applications close at 5pm on Sunday 22 September 2019

Who we are
Here at Heritage we are proud to be in the business of ‘people helping people’. We have a valued organisational culture of ‘People first’ and we want you to become part of our experienced front line Retail Banking team within our branch at Palmwoods Branch.

What we do
Because our customers are our ‘business’ we need to ensure that with each customer interaction, whether on the phone or on the counter, you continually provide real solutions and relevant outcomes through open discussions about Heritage products and services. Proactively initiating these conversations assist our customers in achieving their personal financial goals.

Is this position for you?
Here at Heritage we are looking for customer experience professionals, who are driven daily by achieving customer outcomes. You must be a confident communicator, with a passion for people.

Work hours are important to our customers and ‘Putting People First’, we like to be easy to do business with, so our branches are typically open 5.5 days per week (Monday to Saturday). You will be rostered to work 33.25 hours per fortnight working the following roster: 
 

  • Tuesday - Thursday 9:30am - 2:30pm
  • Every second Saturday 8:45am – 12:00pm

 
Position is initially offered at Palmwoods behind a period of leave, you will then be appointed to the next permanent placement at one of our Sunshine Coast Branches.

What’s in it for you?
You will have access to nationally award winning employee benefits and unique learning and development support and accessibility, through our Registered Training Organisation status. Stability, career opportunities and recognition programs are just some of the ways that we appreciate ‘Our People’.

If this sounds like the role for you, apply now, and be part of something great!

Applications close at 5pm on Sunday 22 September 2019

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