Job Description

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Administration Assistant

Advertiser: Empowered Community ServicesMore jobs from this company

Job Information

Job Listing Date
10 Sept 2019
Newcastle, Maitland & Hunter
$20 - $29.99 per hour
Work Type
Administration & Office Support, Administrative Assistants

About the business

Empowered Community Services is an innovative Newcastle & Lake Macquarie based disability service provider. Empowered uses a person-centred approach to greatly improve the lives of people living with a disability. We provide supports that honour the values and diversity of each participant, creating connections and friendships that last a lifetime.

Our supports provide opportunities for our participants to enrich their lives and achieve their desired goals. Empowered prides itself on being a responsive and adaptive service, in a rapidly developing and changing environment, that provides a tailored and personalised experience to its participants.

About the role

A full-time position exists for a fun, self motivated person to take on the role of Reception / Administration, who is reliable and enthusiastic about their work. 



You will be responsible for the entire front desk operations whilst on duty. Working closely with managers you will be assisting in the operations of rostering, marketing and administration for Empowered ensuring a high standard of work at all times.

The successful candidate will need to demonstrate excellent attention to detail with pro-active attitude to all responsibilities. Additionally, you will be responsible for day to day operations of the front desk including answering phones, meet and greet participants and providing PA support to our office staff.


Essential Criteria: 

A minimum of two years' experience working in an administrate role. 

*An energetic personality, a willingness to learn and have fun
*Exceptional telephone manner
*Must have a positive, "nothing is too hard" attitude 
*High level of understanding and skills in Microsoft Office software
*Ability to work independently with minimal supervision and collaboratively in a team environment
*Excellent written and verbal communication skills
*Outstanding organisational skills with the capacity to work under pressure

Desirable Criteria:

*Certificate IV in Business Administration
*Knowledge and understanding of the NDIS 
*Previous experience in the disability sector

All training will be provided. 

This role offers an exciting opportunity to positively impact the business and plays an integral part in long term growth.
If this sounds like you, please email cover letter detailing why you are best suited to the above role along with your resume.


Applications should be addressed to Mark Ward and emailed to


Skills and experience

Desirable Criteria:

*Certificate IV in Business Administration
*Knowledge and understanding of the NDIS 
*Previous experience in the disability sector

The application form will include these questions:
  • How many years' experience do you have as an administration officer?
  • Do you have experience in an administration role?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have customer service experience?
  • Do you have a current Australian driver's licence?

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