Job Description

Job Header

Customer Service Representative

Private Advertiser

Job Information

Job Listing Date
10 Oct 2019
Location
Gladstone & Central QLD
Work Type
Full Time
Classification
Sales, Sales Representatives/Consultants

Customer Service Representative

  • Emerald / Central Highlands Region (QLD)
  • Career growth opportunities with Market Leader
  • On the job training  

Come join Kirby (formally trading as Heatcraft), Australia's leading wholesaler of commercial Refrigeration and Air Conditioning (HVAC&R) supplies.

We are looking for an energetic, self-motivated, Customer Service Representative who is passionate about delivering exceptional customer service. If you are driven to work in a faced paced, sales focused and team orientated environment, this role maybe for you.

The Role :

  • Sales (over the counter)
  • Provide accurate and timely customer service
  • Answer general enquiries regarding products, price and stock availability
  • Process orders and invoices
  • Maintain high standards of store presentation, marketing material and stock management
  • Basic warehouse operations e.g stock receiving, storing and retrieving stock
  • Build relationships and develop rapport with customers

The Successful Candidate will have :

  • Excellent communication skills
  • Great listening and rapport building skills
  • Be customer and solutions orientated
  • Have the ability to work as part of a team
  • Have a positive, professional and proactive attitude to work
  • Sound computer skills

Desirable - but not essential :

  • Refrigeration or Air conditioning knowledge, or have basic mechanical aptitude
  • General sales experience
  • Current forklift license
  • Preferably used an ERP system

What we offer you

  • Career advancement opportunities
  • Recognition programs and incentives
  • On the job training and ongoing professional development
  • Structured and supportive team environment
  • Employee Assistance Program (EAP)

We are genuinely committed to WHS and EEO practices, and offer a positive work environment which rewards the people who make our business a success. 

Please click on 'Apply for this job' to send your covering letter and CV.

Please do not re-apply if you have previously applied for this role.

Only short-listed candidates will be contacted.

  • Emerald / Central Highlands Region (QLD)
  • Career growth opportunities with Market Leader
  • On the job training  

Come join Kirby (formally trading as Heatcraft), Australia's leading wholesaler of commercial Refrigeration and Air Conditioning (HVAC&R) supplies.

We are looking for an energetic, self-motivated, Customer Service Representative who is passionate about delivering exceptional customer service. If you are driven to work in a faced paced, sales focused and team orientated environment, this role maybe for you.

The Role :

  • Sales (over the counter)
  • Provide accurate and timely customer service
  • Answer general enquiries regarding products, price and stock availability
  • Process orders and invoices
  • Maintain high standards of store presentation, marketing material and stock management
  • Basic warehouse operations e.g stock receiving, storing and retrieving stock
  • Build relationships and develop rapport with customers

The Successful Candidate will have :

  • Excellent communication skills
  • Great listening and rapport building skills
  • Be customer and solutions orientated
  • Have the ability to work as part of a team
  • Have a positive, professional and proactive attitude to work
  • Sound computer skills

Desirable - but not essential :

  • Refrigeration or Air conditioning knowledge, or have basic mechanical aptitude
  • General sales experience
  • Current forklift license
  • Preferably used an ERP system

What we offer you

  • Career advancement opportunities
  • Recognition programs and incentives
  • On the job training and ongoing professional development
  • Structured and supportive team environment
  • Employee Assistance Program (EAP)

We are genuinely committed to WHS and EEO practices, and offer a positive work environment which rewards the people who make our business a success. 

Please click on 'Apply for this job' to send your covering letter and CV.

Please do not re-apply if you have previously applied for this role.

Only short-listed candidates will be contacted.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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