Job Description

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Front Office Reception - Accounts

Advertiser: Potters Toowoomba Boutique HotelMore jobs from this company

Job Information

Job Listing Date
12 Sept 2019
Toowoomba & Darling Downs
$25 - $29.99 per hour
Work Type
Hospitality & Tourism, Front Office & Guest Services

Front Office - Accounts - Administration Position

Potters Boutique Hotel, Toowoomba

Potters Boutique Hotel is a 4.5 star, 54 room hotel on the edge of the CBD in the beautiful garden city of Toowoomba. We are a happy, hardworking and committed team who always aim to exceed our guests’ expectations.

We are looking for a talented Front Office Receptionist with experience in finance to join our thriving and highly rated Hotel, who can offer the following attributes and support:

  • Excellent communication, interpersonal and time management skills
  • Require a minimum of 12 months experience in Hotel Front Office and Reservations or similar Administration related position.
  • Previous experience with MYOB, RMS and Siteminder or similar programs would be beneficial to the applicant.
  • Advanced knowledge on the usage of basic computer software such as the Microsoft Office package.
  • A strong professional work ethic, excellent presentation and grooming
  • Able to work shifts between the hours of 7am to 7pm, on a rotating 7-day roster

 The successful applicant will be capable of excelling with the following responsibilities:

  • Providing high levels of customer service
  • Receiving and managing reservations both online and directly
  • Responding to face-to-face, telephone and email enquiries
  • Must be able to work weekends and some public holidays
  • Liaise with Restaurant, Housekeeping and Maintenance staff
  • Ensure accurate processing of daily transactions, bank reconciliation and journal reports

Full training will be provided to the successful applicant.

This position is a long-term role and will commence on a casual basis with an average of approximately 25-30 hours per week. Salary package negotiable after the probationary period is completed.

Please submit your application to:  Hotel Manager -

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • Are you available to work on a rotating roster?

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