Job Description

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Account Manager, Loyalty Program (12 month fixed term contract)

Advertiser: Mastercard Loyalty Solutions Australia Pty LtdMore jobs from this company

Job Information

Job Listing Date
17 Sept 2019
Location
Sydney, North Shore & Northern Beaches
Work Type
Full Time
Classification
Marketing & Communications, Direct Marketing & CRM

Account Manager, Loyalty Program (12 month fixed term contract)

Overview

Mastercard is a global payment scheme and technology solutions business which has diversified to incorporate broader services including Loyalty. Mastercard Loyalty Solutions is a growing market leader across the Asia Pacific region with an established top tier Customer base.

The Loyalty team manages end to end rewards programs, personalised offers programs and card linking solutions for high profile customers and provides leading edge loyalty technology solutions and capabilities.

This role sits within Loyalty’s commercial program management team, full of experienced loyalty individuals passionate about service delivery and supporting each other’s success.

The Role

This is a 12 month fixed-term maternity leave position commencing October 2019.

  • Acts as key point of contact, providing day to day account management, establishing productive and professional relationships with key stakeholders.
  • Maintains a proactive account meeting schedule and supporting documentation.
  • Reviews and approves customer billing and oversees the monthly financial reporting to manage partner/program P&L against targets.
  • Assists in producing customer business reviews that showcase the value Loyalty Solutions brings, including industry trends, thought leadership, competitive landscape and analytics on program performance versus objectives.
  • Understands and delivers on service objectives to the customer.
  • Represents the customer’s needs for product road map development, for adhoc projects, and provides coordination across functional teams to ensure operational excellence.

All About You

  • Previous Account Management, preferably in Loyalty
  • Relevant tertiary qualifications in a business or related field
  • Confident, self-motivated and well presented
  • Outgoing personality with demonstrated persistence in identifying and resolving issues and developing opportunities and solutions
  • Customer centric and a people’s person with a track record of building strong relationships
  • Strategic thinker with business acumen who can keep one eye on the big picture.
  • Highly organised, able to manage multiple priorities and stay focused on achieving an outcome
  • Great communication skills and able to work collaboratively

To be considered for this position please submit your application via the below URL

https://mastercard.wd1.myworkdayjobs.com/CorporateCareers/job/St-Leonards-Sydney/Manager--Market-Product-Management--12-month-fixed-term-contract-_R-92705

 

Overview

Mastercard is a global payment scheme and technology solutions business which has diversified to incorporate broader services including Loyalty. Mastercard Loyalty Solutions is a growing market leader across the Asia Pacific region with an established top tier Customer base.

The Loyalty team manages end to end rewards programs, personalised offers programs and card linking solutions for high profile customers and provides leading edge loyalty technology solutions and capabilities.

This role sits within Loyalty’s commercial program management team, full of experienced loyalty individuals passionate about service delivery and supporting each other’s success.

The Role

This is a 12 month fixed-term maternity leave position commencing October 2019.

  • Acts as key point of contact, providing day to day account management, establishing productive and professional relationships with key stakeholders.
  • Maintains a proactive account meeting schedule and supporting documentation.
  • Reviews and approves customer billing and oversees the monthly financial reporting to manage partner/program P&L against targets.
  • Assists in producing customer business reviews that showcase the value Loyalty Solutions brings, including industry trends, thought leadership, competitive landscape and analytics on program performance versus objectives.
  • Understands and delivers on service objectives to the customer.
  • Represents the customer’s needs for product road map development, for adhoc projects, and provides coordination across functional teams to ensure operational excellence.

All About You

  • Previous Account Management, preferably in Loyalty
  • Relevant tertiary qualifications in a business or related field
  • Confident, self-motivated and well presented
  • Outgoing personality with demonstrated persistence in identifying and resolving issues and developing opportunities and solutions
  • Customer centric and a people’s person with a track record of building strong relationships
  • Strategic thinker with business acumen who can keep one eye on the big picture.
  • Highly organised, able to manage multiple priorities and stay focused on achieving an outcome
  • Great communication skills and able to work collaboratively

To be considered for this position please submit your application via the below URL

https://mastercard.wd1.myworkdayjobs.com/CorporateCareers/job/St-Leonards-Sydney/Manager--Market-Product-Management--12-month-fixed-term-contract-_R-92705

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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