Job Description

Job Header

Client Experience & Administration Assistant

Private Advertiser

Job Information

Job Listing Date
18 Sept 2019
Location
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre
Who are you?
 
You’re a customer service extraordinaire, people that you interact with have a delightful experience and on the other hand, you’re an administration guru. You also:
  • Have previous experience in customer or client service positions in a corporate environment. 
  • Are not afraid of talking on the phone sometimes dealing with difficult situations.  
  • Want to embed yourself in an organisation that supports your development, in an industry where you can impact the lives of others.
  • An enthusiastic and accountable individual with strong initiative – you thrive on achieving remarkable outcomes!
  • Are a sponge for knowledge who strives to become an expert in your field.
  • Confident and charismatic – you love talking to people and people love talking to you!
  • Empathic, professional, helpful, sensitive and friendly in communication with others.
The Role
 
On a daily basis, you can expect to:
  • Use your people skills to speak mainly over the phone and email to a wide range of stakeholders including clients, government departments, agencies and individuals.
  • Use your attention to detail for data entry and data analysis.
  • Create a remarkable client experience by providing regular updates so that we can conduct a seamless service that achieves the desired outcomes for them.
  • Develop your skills and knowledge to become an expert in our field.
The Perks
 
This organisation is a happy and energised bunch. They understand there are many things that contribute to a balanced life, so provide loads of benefits and programs that help you feel remarkable; from travel opportunities and health and fitness subsidies, to grand celebrations and career progression opportunities. They have a phenomenal culture, a big vision and a team filled with passionate, positive and supportive people. You will be based at our Melbourne location in South Yarra.  If this sounds like the right challenge for you, please send us a cover letter and resume!

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