Job Description

Job Header

Customer Service in Global Bank Contact Centre

Advertiser: Randstad - Business SupportMore jobs from this company

Job Information

Job Listing Date
18 Sept 2019
Location
Sydney, Parramatta & Western Suburbs
Salary
Up to $60 p.a.
Work Type
Full Time
Classification
Banking & Financial Services, Banking - Retail/Branch

Customer Service in Global Bank Contact Centre

  • Fast track your banking career with a renowned global institution
  • Permanent entry level positions in retail banking and wealth management
  • Modern offices near Parramatta Westfield and Station

Seeking your exceptional customer service and desire to contribute in an entry level banking and finance role.

Your new company

Servicing more than 50 million customers globally, your company manages individual’s finances through their Retail Banking and Wealth Management arm. Your contact centre aims to safeguard customer’s financial wellbeing through Retail Banking, Wealth Management, Insurance and Asset Management. As an inbound phone consultant you will proactively identify customer needs and create referrals for other business units.

Your new role

  • Educate and promote across the entire product and services range to drive sales
  • Build rapport with customers to generate referrals, sales and leads for other channels
  • Retain customers through information provision and promotion of related products
  • Handle complains within bank policy and regulations

Your skillset and experience

  • Minimum 2 years experience in customer service, contact centre or sales role
  • Banking and finance contact centre experience desirable

Minimum Requirements

  • NSW Higher School Certificate
  • Full Australian work rights
  • Cantonese/Mandarin language skills desirable

Your benefits

Shape your career within one of the leading global banking corporations and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.

Your next step

To launch your career, click ‘apply now’ or contact Nayomi, Consultant at nayomi.siriwardane@randstad.com.au.

randstad.com.au
  • Fast track your banking career with a renowned global institution
  • Permanent entry level positions in retail banking and wealth management
  • Modern offices near Parramatta Westfield and Station

Seeking your exceptional customer service and desire to contribute in an entry level banking and finance role.

Your new company

Servicing more than 50 million customers globally, your company manages individual’s finances through their Retail Banking and Wealth Management arm. Your contact centre aims to safeguard customer’s financial wellbeing through Retail Banking, Wealth Management, Insurance and Asset Management. As an inbound phone consultant you will proactively identify customer needs and create referrals for other business units.

Your new role

  • Educate and promote across the entire product and services range to drive sales
  • Build rapport with customers to generate referrals, sales and leads for other channels
  • Retain customers through information provision and promotion of related products
  • Handle complains within bank policy and regulations

Your skillset and experience

  • Minimum 2 years experience in customer service, contact centre or sales role
  • Banking and finance contact centre experience desirable

Minimum Requirements

  • NSW Higher School Certificate
  • Full Australian work rights
  • Cantonese/Mandarin language skills desirable

Your benefits

Shape your career within one of the leading global banking corporations and enjoy growth and development opportunities. Your new team is a collaborative, high functioning team that values performance based on integrity and excellence.

Your next step

To launch your career, click ‘apply now’ or contact Nayomi, Consultant at nayomi.siriwardane@randstad.com.au.

Right to live and work

You must have the right to live and work in this location to apply for this job.

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