Job Description

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Advertiser: Hall Psychology and CoachingMore jobs from this company

Job Information

Job Listing Date
19 Sept 2019
Work Type
Healthcare & Medical, Medical Administration

About the business

Hall Psychology and Coaching is a well established psychology and coaching practice in the area. We are expanding and need support to grow as well as care for our current client base. Join our friendly team and help make a real difference to people's lives.

About the role

As the first point of contact for the business you will be an integral part of the team. The main role is the provision of support services to maximise the efficiency of the psychologists and to help provide an excellent customer experience. Meet and greet our clients, handle phone and online enquiries, liaise with referrers and take payments. Process online Medicare claims and HICAPS payments. Assist with managing appointments, diaries, and rescheduling clients.  Help manage correspondence and word processing. Support the psychologists to care for their clients. 

Benefits and perks

A convenient location, overlooking Lane Cove National Park and close to transport (North Ryde train Station and buses at the door). Situated in a modern corporate building with a cafe onsite and restaurants and shops nearby. Swimming pool and gym close by. As we are growing and expanding there will be opportunities for increased hours over time.

Skills and experience

The key skills and strengths required for success in this role: 

  • Well presented and professional 
  • Independent problem solver
  • Ability to multitask
  • Attention to detail
  • Organised
  • Hard working

Candidates with previous front office/reception experience, ideally in a health/medical environment will be highly regarded.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • How many years' experience do you have as a receptionist?
  • What's your expected hourly rate?
  • Do you have experience in an administration role?

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