Job Description

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Pre-site Customer Service Specialist

Advertiser: Mahercorp Pty LtdMore jobs from this company

Job Information

Job Listing Date
2 Oct 2019
Location
Melbourne, Western Suburbs
Work Type
Full Time
Classification
Construction, Contracts Management

Pre-site Customer Service Specialist

Who are we?

At Mahercorp we bring you the alternative of building homes through two unique brands - Urbanedge Homes and Eight Homes. We pride ourselves in building better lives for not only our clients, but for our staff and the community through our charitable partners. 

We believe that working with us will never be just a job. We offer a dynamic and upbeat culture with the added benefit of an exciting workplace environment and friendly employees. We are committed to helping talented people build their careers – there are many opportunities for growth in this business for those who are looking to challenge themselves.

What's on offer?

The Eight Homes team is looking to employ a positive and self-motivated Pre-site Customer Service Specialist. As a Pre-site Customer Service Specialist you will work in a small busy team to deliver excellent customer service to clients prior to site start .

Reporting to the Specialist Customer Service Team Leader, your responsibilities will include:

  • Manage tender and contract appointments,  developer approvals and all applications required for building permits;
  • Client relationship management ensuring they are kept informed and updated whilst maintaining a professional image at all times;
  • Liaise with various internal departments including estimating and drafting teams to clarify progress or issues raised by clients and other departments.

Who are we looking for?

The right candidate will have;

  • Strong organisational skills with the ability to multitask and deal with a variety of activities;
  • Intermediate MS Office skills;
  • High attention to detail with a strong sense of urgency;
  • Framework and/or Click Homes database system knowledge is an advantage;
  • Logical thinking;
  • Exceptional customer service and communication skills;
  • Willingness to be hands on;
  • Experience working in a construction / operations related environment;
  • A team player with a can do attitude.

This role will be working with our Eight Home clients and we will require a minimum of three years within the building industry, with knockdown rebuild experience preferable. An ability to deal with high level clients with confidence will also be highly regarded.

What's in it for you?

We know that our success and growth is a result of our hard working employees. What we can offer you is a competitive salary and career progression on top of a dynamic role within a great working environment that will not only challenge, but satisfy.

We not only build homes, we build careers too.

Are you the perfect fit? Then click 'Apply Now' below.

Who are we?

At Mahercorp we bring you the alternative of building homes through two unique brands - Urbanedge Homes and Eight Homes. We pride ourselves in building better lives for not only our clients, but for our staff and the community through our charitable partners. 

We believe that working with us will never be just a job. We offer a dynamic and upbeat culture with the added benefit of an exciting workplace environment and friendly employees. We are committed to helping talented people build their careers – there are many opportunities for growth in this business for those who are looking to challenge themselves.

What's on offer?

The Eight Homes team is looking to employ a positive and self-motivated Pre-site Customer Service Specialist. As a Pre-site Customer Service Specialist you will work in a small busy team to deliver excellent customer service to clients prior to site start .

Reporting to the Specialist Customer Service Team Leader, your responsibilities will include:

  • Manage tender and contract appointments,  developer approvals and all applications required for building permits;
  • Client relationship management ensuring they are kept informed and updated whilst maintaining a professional image at all times;
  • Liaise with various internal departments including estimating and drafting teams to clarify progress or issues raised by clients and other departments.

Who are we looking for?

The right candidate will have;

  • Strong organisational skills with the ability to multitask and deal with a variety of activities;
  • Intermediate MS Office skills;
  • High attention to detail with a strong sense of urgency;
  • Framework and/or Click Homes database system knowledge is an advantage;
  • Logical thinking;
  • Exceptional customer service and communication skills;
  • Willingness to be hands on;
  • Experience working in a construction / operations related environment;
  • A team player with a can do attitude.

This role will be working with our Eight Home clients and we will require a minimum of three years within the building industry, with knockdown rebuild experience preferable. An ability to deal with high level clients with confidence will also be highly regarded.

What's in it for you?

We know that our success and growth is a result of our hard working employees. What we can offer you is a competitive salary and career progression on top of a dynamic role within a great working environment that will not only challenge, but satisfy.

We not only build homes, we build careers too.

Are you the perfect fit? Then click 'Apply Now' below.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a customer service specialist?
  • How many years' experience do you have with contracts administration?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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