Job Description

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Product Support Rep.

Advertiser: SITECH Construction SystemsMore jobs from this company

Job Information

Job Listing Date
22 Sept 2019
Location
Melbourne, Bayside & South Eastern Suburbs
Salary
$75,000 plus car
Work Type
Full Time
Classification
Trades & Services, Automotive Trades

Product Support Rep.

SITECH Construction Systems Pty Ltd, is the Trimble Construction Heavy and Highway distributors for Qld, NT, Vic, Tas and SA. 

The position involves providing training and technical support for the full range of Trimble Heavy Equipment technology, including productivity monitoring systems, tracking devices for the Civil Construction and Mining industry for both on and off-highway and 2D & 3D machine control systems. This is an exciting high tech area which is developing rapidly with great future potential.

Reporting to the National Support Manager your responsibilities will include:

•    take responsibility for support cases and follow through until the case is resolved to the customer’s satisfaction
•    provide support and training to customers 
•    create and maintain training and support documentation
•     keep up to date with the latest firmware and hardware releases
•    complete the administrative tasks relating to installations including Service Report Forms, safety documents, and machine file documentation

To be considered for this role you will be able to demonstrate the following:

  • advanced problem solving skills
  • superior customer service focus
  • ability to learn new systems
  • previous experience working with machine guidance systems very highly regarded

An interest in technology and a background in auto electrics or other related trades would be advantageous.

The successful candidate will be offered an attractive salary package including generous incentives, a company vehicle and mobile phone. As a SITECH Construction Systems team member you will enjoy a focused and supportive work environment where your input will be valued and rewarded.

Please apply through the link below.

 

SITECH Construction Systems Pty Ltd, is the Trimble Construction Heavy and Highway distributors for Qld, NT, Vic, Tas and SA. 

The position involves providing training and technical support for the full range of Trimble Heavy Equipment technology, including productivity monitoring systems, tracking devices for the Civil Construction and Mining industry for both on and off-highway and 2D & 3D machine control systems. This is an exciting high tech area which is developing rapidly with great future potential.

Reporting to the National Support Manager your responsibilities will include:

•    take responsibility for support cases and follow through until the case is resolved to the customer’s satisfaction
•    provide support and training to customers 
•    create and maintain training and support documentation
•     keep up to date with the latest firmware and hardware releases
•    complete the administrative tasks relating to installations including Service Report Forms, safety documents, and machine file documentation

To be considered for this role you will be able to demonstrate the following:

  • advanced problem solving skills
  • superior customer service focus
  • ability to learn new systems
  • previous experience working with machine guidance systems very highly regarded

An interest in technology and a background in auto electrics or other related trades would be advantageous.

The successful candidate will be offered an attractive salary package including generous incentives, a company vehicle and mobile phone. As a SITECH Construction Systems team member you will enjoy a focused and supportive work environment where your input will be valued and rewarded.

Please apply through the link below.

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Australian driver's licence?
  • Are you licenced to drive a manual vehicle?
  • What's your expected annual base salary?

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