Job Description

Job Header

ServiceNow Configuration Manager

Advertiser: MTP ServicesMore jobs from this company

Job Information

Job Listing Date
23 Sept 2019
Location
ACT
Work Type
Contract/Temp
Classification
Information & Communication Technology, Networks & Systems Administration

ServiceNow Configuration Manager

MTP Services has an exciting opportunity for a ServiceNow Configuration Manager within a Government client in Canberra working on an exciting project! 

Role Description
This role provides technical expertise and advice to support the transition to, and management of, the technical business services catalogue (enterprise architecture) on the enterprise ServiceNow platform. The position defines the structure of the configuration management system, including CI types, naming conventions, required/optional attributes and relationships. Duties of the position include:

Ensuring configuration data is available when and where it is needed to support associated service management processes.
  • Developing and maintaining the configuration management database (CMDB) to ensure that configuration items and processes are current.
  • Leads, educates and mentors key stakeholders on developing and maintaining configuration management services, concepts, policies and procedures in order to deliver accurate reporting and metrics as needed.
  • Facilitates configuration management audits ensuring that all information within the CMDB is accurate and up to date to promote continuous improvement of the platform.
  • Ensuring that appropriate views of the CMDB are maintained and made available to those for whom they are targeted to promote data governance and integrity.
  • Providing advice and support during system deployments to ensure that change impacts across configuration items are understood and managed.
 
Length of contract – Until June 30 2020
Contract extensions – Until June 30 2022
Security clearance - Ability to obtain Negative Vetting 1 Clearance


MTP Services Pty Ltd provides IT Contracting and Professional Services to the Canberra Market. Find out how we can help to find your next role by emailing applications@mtpservices.com.au or calling Noel on 02 61130373

Join a talented team and work in a culture that fosters an inclusive and flexible work environment, offering opportunities to grow and contribute to the company.
MTP Services has an exciting opportunity for a ServiceNow Configuration Manager within a Government client in Canberra working on an exciting project! 

Role Description
This role provides technical expertise and advice to support the transition to, and management of, the technical business services catalogue (enterprise architecture) on the enterprise ServiceNow platform. The position defines the structure of the configuration management system, including CI types, naming conventions, required/optional attributes and relationships. Duties of the position include:

Ensuring configuration data is available when and where it is needed to support associated service management processes.
  • Developing and maintaining the configuration management database (CMDB) to ensure that configuration items and processes are current.
  • Leads, educates and mentors key stakeholders on developing and maintaining configuration management services, concepts, policies and procedures in order to deliver accurate reporting and metrics as needed.
  • Facilitates configuration management audits ensuring that all information within the CMDB is accurate and up to date to promote continuous improvement of the platform.
  • Ensuring that appropriate views of the CMDB are maintained and made available to those for whom they are targeted to promote data governance and integrity.
  • Providing advice and support during system deployments to ensure that change impacts across configuration items are understood and managed.
 
Length of contract – Until June 30 2020
Contract extensions – Until June 30 2022
Security clearance - Ability to obtain Negative Vetting 1 Clearance


MTP Services Pty Ltd provides IT Contracting and Professional Services to the Canberra Market. Find out how we can help to find your next role by emailing applications@mtpservices.com.au or calling Noel on 02 61130373

Join a talented team and work in a culture that fosters an inclusive and flexible work environment, offering opportunities to grow and contribute to the company.

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