Job Description

Job Header

Level 1 IT Support Officer

Advertiser: Mansell Taylor ConsultingMore jobs from this company

Job Information

Job Listing Date
23 Sept 2019
Location
Brisbane, CBD & Inner Suburbs
Salary
25.00 + 9.5% super per hour
Work Type
Contract/Temp
Classification
Information & Communication Technology, Help Desk & IT Support

Level 1 IT Support Officer

Join a friendly team where you will provide premium Lv 1 Support working on a busy Service Desk. You will thrive on providing exceptional customer service and will have excellent communication skills, immediate start.
  
Skills 
  • Your role will include providing comprehensive first-level support
  • Ability to work independently & effectively as part of a busy Service Desk team
  • Able to work under pressure & support a large user base
  • Able to support & communicate effectively with a diverse range of users, explaining complex technical issues in a simple, easy to understand the manner
Experience
  • 12 months experience in a similar role
  • Proven experience working with Active Directory, Microsoft product suite, XP, Windows 7, Windows Server, Exchange
  • Demonstrated ability to Diagnose & repair computer & network hardware, escalate as required
  • Accurately update the support ticketing application
  • Demonstrated ability to resolve user issues  
To be considered for this role you must be eligible to work in Australia.
WE BUILD CAREERS
www.manselltaylor.com.au
Join a friendly team where you will provide premium Lv 1 Support working on a busy Service Desk. You will thrive on providing exceptional customer service and will have excellent communication skills, immediate start.
  
Skills 
  • Your role will include providing comprehensive first-level support
  • Ability to work independently & effectively as part of a busy Service Desk team
  • Able to work under pressure & support a large user base
  • Able to support & communicate effectively with a diverse range of users, explaining complex technical issues in a simple, easy to understand the manner
Experience
  • 12 months experience in a similar role
  • Proven experience working with Active Directory, Microsoft product suite, XP, Windows 7, Windows Server, Exchange
  • Demonstrated ability to Diagnose & repair computer & network hardware, escalate as required
  • Accurately update the support ticketing application
  • Demonstrated ability to resolve user issues  
To be considered for this role you must be eligible to work in Australia.

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