Job Description

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Part Time Office Assistant/ All Rounder

Advertiser: ANCHOR BELLE HOLIDAY PARKMore jobs from this company

Job Information

Job Listing Date
2 Oct 2019
Location
Mornington Peninsula & Bass Coast
Work Type
Part Time
Classification
Administration & Office Support, Administrative Assistants

Part Time Office Assistant/all rounder to help with the day to day operation of a Leading family owned and operated Tourist Holiday Park and kiosk on Phillip Island

Our business purpose:
To provide a professional, safe, clean and comfortable environment where people come to relax and enjoy their holiday while creating special memories that will last a lifetime.

With all departments working together to deliver consistency in our product and ensure our guests expectations are met, this is a perfect combination to ensure our guests will want to come back time and time again.

The successful applicant must display the following:

• Experience in the industry

• Experience with ‘Newbook’ booking system desirable 

• Excellent computer skills

• Proficiency with computer software eg; google docs, google sheets, photo editing programs, 

• Good personal grooming 

• Excellent communication skills 

• Be self-motivated, efficient and have good organisation skills

•  Be proactive and take initiative 
• Go the extra mile

• Weekend work required

• Friendly, approachable and professional customer service skills 

• Competent with online booking engines and 3rd party booking sites, their setups, current commissions, pricing, policies, procedures, and cancellations. 

• Reporting and balancing accounts

• Fast learning
•  Flexible and can easily adjust to changes.
• Loyal and dedicated team member

Duties will include:

• Guest services
• Taking reservations (Phone, email and online)
•  Meeting sales targets

• Monitoring guest accounts

• Receiving and entering invoice data 

• Social media and marketing 
• Monitoring and updating website, specials, information

• Reception/front office
• Opening office
• Balancing tills, eftpos etc
•  Banking
• Writing procedures, updating T & C's 

• Ensuring online presence is current and up to date.

• Overseeing housekeeping staff and roster’s
• Helping housekeeping department when required

• Providing tourist information

• Kiosk sales

• General day to day running of a busy tourist park

• Stocktake and ordering
• Following task lists- daily, weekly, monthly, annual.

• Implement good business decisions and help grow our business, including social media updates and trends.

• Keeping abreast of any current changes and updating any effected documents ie: pricing, tasks lists, MSDS etc.

 

Pay conditions as per Federal award.

Applicants please send resumes to admin@anchorbelle.com.au

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have in the hospitality & tourism industry?
  • Are you available to work on a rotating roster?

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