Job Description

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Administration / Customer Service

Advertiser: P. R. King & Sons Pty LtdMore jobs from this company

Job Information

Job Listing Date
8 Oct 2019
Location
Gold Coast
Work Type
Part Time
Classification
Administration & Office Support, Client & Sales Administration

About Us

We are a long established Australian company  in the lift sector, with branches in NSW, VIC, QLD & WA. Our range includes stairlifts, home elevators, disability access lifts, portable disability access lifts and commercial lifts.  

Supporting these products is a comprehensive after sales service that ensures the faultless operation of these lifts.  We pride ourselves on our outstanding reputation for quality and service.  

As a consequence of growth, we are seeking to appoint a Customer Service / Administration assistant to join our friendly team.  On offer is a secure, long term future in a good working environment with a family owned company located here on the Gold Coast. 

Role

This is a part time role with initial hours of 9am to 3pm, Tuesdays, Thursdays & Fridays, however these days and times can be negotiated to some extent.  These hours may increase in the future and ideally, some flexibility in these hours would be helpful. 

Reporting to the Branch Manager, the role involves typical reception tasks, answering phones, greeting visitors, administration duties such as organising service calls, maintaining customer records, invoicing, chasing any debtors and assisting with marketing. 

Candidate

The ideal candidate will have experience in a similar role where you have combined reception and diverse admin responsibilities.  Great interpersonal skills are needed as the first point of contact for the company.  Proficiency with Word and Excel together with basic MYOB knowledge would be advantageous.

Good organisational skills are a must together with strong attention to detail and the ability to work effectively with minimal supervision.  You must possess a confident and professional, yet friendly, telephone manner which can be supported by excellent spoken and written English skills. 

Good personal presentation is also a key requirement to meet the role's front line duties. 

Remuneration

Remuneration is by way of hourly rate. 

Apply

Please include your current resume and a cover letter in your application. 

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have experience in an administration role?
  • How much notice are you required to give your current employer?

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