Job Description

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Administrative Assistant - Results and Enquiries

Advertiser: Clinipath Pathology3.5 out of 53.5 overall rating (13 employee reviews) More jobs from this company

Job Information

Job Listing Date
8 Oct 2019
Location
Perth, CBD, Inner & Western Suburbs
Work Type
Part Time
Classification
Healthcare & Medical, Medical Administration

Administrative Assistant - Results and Enquiries

Clinipath Pathology is a Perth based subsidiary of Sonic Healthcare with a reputation as a quality pathology service provider, focusing on professional excellence, reliability and excellent customer service.

A part-time position, working 53 hours a fortnight, has become available in Results and Enquiries, based at our Osborne Park Laboratory. 

The primary focus of this role is answering results enquiries and general calls quickly and accurately, and communicating with callers in a clear and professional manner by telephone. The role also includes the use of internal Laboratory Information Systems, accurately conveying patient results to Clinipath customers, reading, analysing and interpreting medical requests for pathology, mailing, emailing and faxing of reports.

The successful applicant will have:

  • Excellent customer service skills;
  • A professional and friendly telephone manner;
  • Strong written and verbal English skills, and
  • Demonstrated typing proficiency with a minimum speed of 50 words per minute.

Familiarity with medical terminology will also be well regarded.

The current operating hours of this department are between 7am and 6pm Monday to Friday and from 8am to 2pm on Saturday.  We are seeking an applicant who is available to work 7  x 7.6 hour shifts per fortnight during these operating hours, and also participate in the Saturday roster.

Please direct all enquiries for this position to Nicola Tullberg via ntullberg@clinipath.net 

Please apply via Seek by Tuesday 15 October 2019.  

Clinipath Pathology is a Perth based subsidiary of Sonic Healthcare with a reputation as a quality pathology service provider, focusing on professional excellence, reliability and excellent customer service.

A part-time position, working 53 hours a fortnight, has become available in Results and Enquiries, based at our Osborne Park Laboratory. 

The primary focus of this role is answering results enquiries and general calls quickly and accurately, and communicating with callers in a clear and professional manner by telephone. The role also includes the use of internal Laboratory Information Systems, accurately conveying patient results to Clinipath customers, reading, analysing and interpreting medical requests for pathology, mailing, emailing and faxing of reports.

The successful applicant will have:

  • Excellent customer service skills;
  • A professional and friendly telephone manner;
  • Strong written and verbal English skills, and
  • Demonstrated typing proficiency with a minimum speed of 50 words per minute.

Familiarity with medical terminology will also be well regarded.

The current operating hours of this department are between 7am and 6pm Monday to Friday and from 8am to 2pm on Saturday.  We are seeking an applicant who is available to work 7  x 7.6 hour shifts per fortnight during these operating hours, and also participate in the Saturday roster.

Please direct all enquiries for this position to Nicola Tullberg via ntullberg@clinipath.net 

Please apply via Seek by Tuesday 15 October 2019.  

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected hourly rate?
  • What's your average typing speed?

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