Job Description

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Front Office Receptionist required at Quest Canberra Citywalk

Advertiser: Quest Apartment Hotels3.6 out of 53.6 overall rating (71 employee reviews) More jobs from this company

Job Information

Job Listing Date
8 Oct 2019
$24 - $34.99 per hour
Work Type
Hospitality & Tourism, Front Office & Guest Services

Quest Serviced Apartments is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji.  For over 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base.  Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.  

Quest Canberra City walk is a brand new 4.5 star hotel located in City walk.

Quest Canberra Citywalk is now seeking a Front Office Receptionist to join there enthusiastic and successful team on a Casual basis. 

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment.  Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work minimum 3-4 shifts afternoon or morning per week on rotating roster.

A competitive wage will be offered.

The position presents a great opportunity to work in a close knit team environment under the banner of the highly successful and established Quest Group brand.

Applications must include a letter of application with days you are available and CV addressed to the General Manager.


Applicants must have the right to work in Australia.


To apply, click "APPLY NOW".

The application form will include these questions:
  • Are you available to work on a rotating roster?
  • What's your preferred work type?

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