Job Description

Job Header

Service Delivery Officer

Advertiser: Australian Taxation Office3.7 out of 53.7 overall rating (361 employee reviews) More jobs from this company

Job Information

Job Listing Date
8 Oct 2019
Work Type
Government & Defence, Government - Federal

We’re seeking Service Delivery officers to join our frontline telephony and processing teams. Ideal candidates will have experience in providing service to clients and be computer savvy.


In Service Delivery, you’ll work in a scheduled environment and use multiple channels of communication to interact with clients, including inbound and outbound phone calls, in person or through electronic interactions.  You’ll determine the best outcome for our clients, resolve their enquiries or issues and use your excellent client service skills to maintain a positive impression of the ATO.


Some, but not all, of these vacancies are only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community.

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role

Applications will open the advertiser’s site.