Job Description

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Service Delivery Officer

Advertiser: Australian Taxation Office3.7 out of 53.7 overall rating (361 employee reviews) More jobs from this company

Job Information

Job Listing Date
8 Oct 2019
Location
Sydney, Parramatta & Western Suburbs
Work Type
Casual/Vacation
Classification
Government & Defence, Government - Federal

Service Delivery Officer

We’re seeking Service Delivery officers to join our frontline telephony and processing teams. Ideal candidates will have experience in providing service to clients and be computer savvy.

 

In Service Delivery, you’ll work in a scheduled environment and use multiple channels of communication to interact with clients, including inbound and outbound phone calls, in person or through electronic interactions.  You’ll determine the best outcome for our clients, resolve their enquiries or issues and use your excellent client service skills to maintain a positive impression of the ATO.

 

Some, but not all, of these vacancies are only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community.

We’re seeking Service Delivery officers to join our frontline telephony and processing teams. Ideal candidates will have experience in providing service to clients and be computer savvy.

 

In Service Delivery, you’ll work in a scheduled environment and use multiple channels of communication to interact with clients, including inbound and outbound phone calls, in person or through electronic interactions.  You’ll determine the best outcome for our clients, resolve their enquiries or issues and use your excellent client service skills to maintain a positive impression of the ATO.

 

Some, but not all, of these vacancies are only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community.

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