Job Description

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Office Team Member - Casual - Moonah

Advertiser: Amart Furniture3.1 out of 53.1 overall rating (139 employee reviews) More jobs from this company

Job Information

Job Listing Date
10 Oct 2019
Location
Hobart
Salary
Award Rate + Product Discounts
Work Type
Casual/Vacation
Classification
Administration & Office Support, Client & Sales Administration

Office Team Member - Casual - Moonah

Our furniture may be fancy-schmancy, but we are just a team of everyday people. We show up to work every day, relentless in our pursuit to make Amart Furniture Australia’s leading furniture retailer.

Call it Amart DNA. It’s hard to describe, but you know it when you see it.

ABOUT THE ROLE

Every day will be different in this role and you will be responsible for providing exceptional service for every customer. This will include finalising purchases of products, assisting in applications for finance, organising product deliveries and any other requests that may come your way. It’s your role to make sure that your customers always leave the store happy.

We are incredibly passionate about providing exceptional customer service, however not everything always goes to plan, and as a result this role deals with resolving customer concerns. You will need to have resilience in tough situations and be able to think outside the square to resolve problems.

We are looking for someone who loves going over and above for their customers and will do whatever it takes to ensure that every customer leaves the store satisfied with their purchase.

ABOUT YOU

To be successful in this role you will be a strong team player, you will have a passion for working with people and will love the interaction with customers. Effective communication skills are essential; this includes strong listening skills to truly understand customer requirements and to be able to come up with solutions. This is a busy role and you will need to enjoy the structure of following processes and procedures.

You must have experience in a customer service industry and a strong background in administration is essential. You will bring along a can do, positive attitude to every shift in store.

WHAT YOU WILL GET FROM US:

Career Progression? I got it at Amart – Our team comes first and there’s nothing we love more than seeing our team develop and progress with us. We offer genuine career opportunities in roles all across Australia. We have many examples of senior leaders who started in front-line positions.

Training and Development - We believe that in life you never stop learning. That’s why we offer programs to help progress your career, such as training for team members moving into their first leadership role, and leaders stepping into a Store Manager role. We also offer a Leader of the Year program and a leadership program for women.

We believe in giving back – We believe in giving back to the community through our partnership with Ronald McDonald House Charities (RMHC) which provides a ‘home away from home’ for more than 7000 families in need every year. When it comes to RMHC, our team just can’t get enough. From fun runs, to “Make A Meals” for families at a House, through to furniture donations, workplace giving, and customer donations. RMHC is a big part of our DNA.

Reward and Recognition – We acknowledge and reward the hard work of our people. We are proud to have a culture which celebrates success and we have a formal annual awards night to recognise our top achievers.

Employee Discounts – We don’t just transform the homes of our customers; our team enjoy industry leading discounts across our entire range too.

And that’s why we’re proud to say, “I work at Amart”.

ABOUT AMART

We are proud to be Australia’s leading furniture, bedding and outdoor retailer. We are united by a clear vision 'to help transform the homes of everyday Australians everywhere!' With over 60 retail stores across the nation, multiple Distribution Centres, and a Brisbane based Store Support Centre, we are continuing to grow at a rapid pace.

We are passionate about what we do, and believe in the vision, values and future of Amart!

INTERESTED?

Where could a career with Amart Furniture take you? We invite you to submit your application now and find out.

Our furniture may be fancy-schmancy, but we are just a team of everyday people. We show up to work every day, relentless in our pursuit to make Amart Furniture Australia’s leading furniture retailer.

Call it Amart DNA. It’s hard to describe, but you know it when you see it.

ABOUT THE ROLE

Every day will be different in this role and you will be responsible for providing exceptional service for every customer. This will include finalising purchases of products, assisting in applications for finance, organising product deliveries and any other requests that may come your way. It’s your role to make sure that your customers always leave the store happy.

We are incredibly passionate about providing exceptional customer service, however not everything always goes to plan, and as a result this role deals with resolving customer concerns. You will need to have resilience in tough situations and be able to think outside the square to resolve problems.

We are looking for someone who loves going over and above for their customers and will do whatever it takes to ensure that every customer leaves the store satisfied with their purchase.

ABOUT YOU

To be successful in this role you will be a strong team player, you will have a passion for working with people and will love the interaction with customers. Effective communication skills are essential; this includes strong listening skills to truly understand customer requirements and to be able to come up with solutions. This is a busy role and you will need to enjoy the structure of following processes and procedures.

You must have experience in a customer service industry and a strong background in administration is essential. You will bring along a can do, positive attitude to every shift in store.

WHAT YOU WILL GET FROM US:

Career Progression? I got it at Amart – Our team comes first and there’s nothing we love more than seeing our team develop and progress with us. We offer genuine career opportunities in roles all across Australia. We have many examples of senior leaders who started in front-line positions.

Training and Development - We believe that in life you never stop learning. That’s why we offer programs to help progress your career, such as training for team members moving into their first leadership role, and leaders stepping into a Store Manager role. We also offer a Leader of the Year program and a leadership program for women.

We believe in giving back – We believe in giving back to the community through our partnership with Ronald McDonald House Charities (RMHC) which provides a ‘home away from home’ for more than 7000 families in need every year. When it comes to RMHC, our team just can’t get enough. From fun runs, to “Make A Meals” for families at a House, through to furniture donations, workplace giving, and customer donations. RMHC is a big part of our DNA.

Reward and Recognition – We acknowledge and reward the hard work of our people. We are proud to have a culture which celebrates success and we have a formal annual awards night to recognise our top achievers.

Employee Discounts – We don’t just transform the homes of our customers; our team enjoy industry leading discounts across our entire range too.

And that’s why we’re proud to say, “I work at Amart”.

ABOUT AMART

We are proud to be Australia’s leading furniture, bedding and outdoor retailer. We are united by a clear vision 'to help transform the homes of everyday Australians everywhere!' With over 60 retail stores across the nation, multiple Distribution Centres, and a Brisbane based Store Support Centre, we are continuing to grow at a rapid pace.

We are passionate about what we do, and believe in the vision, values and future of Amart!

INTERESTED?

Where could a career with Amart Furniture take you? We invite you to submit your application now and find out.

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