Job Description

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Customer Service Administrative Assistant

Advertiser: Eurocom Australia P/LMore jobs from this company

Job Information

Job Listing Date
10 Oct 2019
Gold Coast
Work Type
Full Time
Administration & Office Support, Client & Sales Administration

We are a leading provider of Communication Technology Solutions seeking a suitable Full Time Administrative Assistant experienced in Customer Service to join our expanding Team.
This is a challenging role that will require the ability to manage and prioritise work flow, and deal with a wide range of clientele.
Ideally you will possess excellent people skills, be enthusiastic and passionate about delivering high end customer service with a friendly outgoing personality.

Responsibilities Include

  • Answering incoming calls and email enquiries
  • Entering work requests into our CRM
  • Scheduling staff to attend jobs Australia Wide
  • Assisting management with administrative duties as requested
  • Maintaining a clean and organised office environment
  • On Site End User Training Australia Wide
  • General office duties as required

Required Attributes and Qualifications

  • Excellent communications skills – written and oral
  • Energetic, fast learner and able to work well under pressure
  • Ability to multitask in fast paced small office environment
  • Reliable and Enthusiastic
  • Ability to work independently and as part of a team
  • Minimum 2 years clerical or administrative experience with general office skills
  • Job scheduling and knowledge of geographical locations will be an advantage
  • Familiarity with Microsoft Office software (Outlook, Word, Excel and Powerpoint)
  • Ability to calmly handle all situations and work under pressure when required
  • Positive attitude when conveying benefits of products and/or services
  • Experience in IT / Communications industry

If you want to work for a dynamic, friendly company and have the necessary skills then please apply with cover letter and resume.
Please note that only successfully shortlisted candidates will be contacted.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • What's your expected annual base salary?
  • Do you have a current Australian driver's licence?
  • How much notice are you required to give your current employer?

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