Job Description

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Customer Engagement Consultant - Zoos Victoria

Advertiser: Zoos Victoria4.3 out of 54.3 overall rating (20 employee reviews) More jobs from this company

Job Information

Job Listing Date
10 Oct 2019
Location
Melbourne, CBD & Inner Suburbs
Work Type
Casual/Vacation
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Engagement Consultant - Zoos Victoria

  •  Casual positions based at Melbourne Zoo
  •  $30.18 per hour

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

Zoos Victoria has a unique opportunity to join our Customer Engagement Team. This team plays an important role in centralising and supporting our product and membership sales as well as our education programs, events and general enquiries across three great Zoos; Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo.

To be successful for this role you will have an understanding of Zoos Victoria's mission to become a world leading Zoo Based Conservation Organisation and the enthusiasm to sell the unique experiences we have to offer. 

You will possess excellent customer service skills with proven interpersonal and communication skills to match. You must be self-motivated and have the ability to self-manage performance against business requirements with a high level of attention to detail.

Please Note: Both a national Police Check and current Working With Children check are required for this role.

For more information on this role, please refer to the position description at zoo.org.au/hr under 'current vacancies'.

Please submit a maximum two page cover letter, and resume by clicking on the 'Apply' link below.

If you have any questions about this role, please contact Catherine Russo on crusso@zoo.org.au.

Applications close Thursday 17 October 2019 at 5pm.

Zoological Parks and Gardens Board
Human Resources Department
PO Box 74
Parkville VIC 3052
Ph: 03 9285 9300 • Fax: 03 9285 9375
Email: Please click the 'Apply Now' button below.
  •  Casual positions based at Melbourne Zoo
  •  $30.18 per hour

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

Zoos Victoria has a unique opportunity to join our Customer Engagement Team. This team plays an important role in centralising and supporting our product and membership sales as well as our education programs, events and general enquiries across three great Zoos; Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo.

To be successful for this role you will have an understanding of Zoos Victoria's mission to become a world leading Zoo Based Conservation Organisation and the enthusiasm to sell the unique experiences we have to offer. 

You will possess excellent customer service skills with proven interpersonal and communication skills to match. You must be self-motivated and have the ability to self-manage performance against business requirements with a high level of attention to detail.

Please Note: Both a national Police Check and current Working With Children check are required for this role.

For more information on this role, please refer to the position description at zoo.org.au/hr under 'current vacancies'.

Please submit a maximum two page cover letter, and resume by clicking on the 'Apply' link below.

If you have any questions about this role, please contact Catherine Russo on crusso@zoo.org.au.

Applications close Thursday 17 October 2019 at 5pm.

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