Job Description

Job Header

Customer Service

Advertiser: Recruitment EdgeMore jobs from this company

Job Information

Job Listing Date
20 Oct 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Salary
Attractive salary + performance bonuses!
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre
  • Friendly team environment.
  • Varied role focused on processing and coordinating end-to-end customer orders
  • Highly successful Australian supplier of commercial architectural finishes & furnishings.
  • Stylish offices + on-site parking + close to Mascot station.
  • Great salary + performance bonuses!

Renowned for their innovative, quality products you will be in good company with this Australian owned organization!

This is a broad role in a customer service team that is dedicated to providing superior service.

Some of your responsibilities will include:-

  • Handling pre and post order enquiries from customers including price, availability and product information mainly via email.
  • Processing customer orders.
  • Checking stock.
  • Preparing pro-forma invoices.
  • Raising packing slips for the warehouse.
  • Processing returns and credit requests.
  • Liaising with the Purchasing team regarding incoming deliveries and shipping updates.
  • Processing sample requests.
  • Updating customer details in the CRM.
  • Preparing export documentation.

To secure this opportunity, you must have previous experience in a similar office based administrative position, processing product orders, coupled with a working knowledge of MS Word and good keyboard skills along with strong communication skills.  

 

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