Job Description

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Service Desk Analyst | Desktop Support| IT Support

Advertiser: Kapital ConsultingMore jobs from this company

Job Information

Job Listing Date
21 Oct 2019
Sydney, Ryde & Macquarie Park
$50,000 - $59,999
Work Type
Full Time
Information & Communication Technology, Help Desk & IT Support

About the Role:

Kapital are working with a Global Professional Services team in Sydney to recruit a Service Desk Analyst to be part of a growing team.  The role will require someone with 1 or more years experience working in a customer focused technical organization to assist end users with technical requirements, log incidents, and manage customer expectations across APAC.  The role will require someone with strong communication skills and a drive to expand your skills as further training and opportunities will be provided.  Role will require someone who is able to be flexible across CBD and Macquarie Park locations, and someone comfortable working flexible rotating hours.  

Skills we're looking for:

  • Strong written and verbal communication skills
  • Good technical knowledge of IT Systems within a large corporate and professional environment
  • Prior experience troubleshooting Windows 7 and 10, Microsoft Office and Mac Environments
  • Strong customer service focus
  • Knowledge or Certifications in ITIL processes advantageous
  • Windows certifications or Tertiary Studies preferred but not mandatory
  • Prior experience providing Desktop Support / IT Support over the phone or in person

If you are interested in the position and have all the skills required then please send your updated CV to

Kapital Consulting is a boutique agency specialising in IT Recruitment across Australia and AsiaPac. For more information on upcoming roles or market information visit our Linkedin page or follow us on Twitter


The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?

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