Job Description

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Recovery Worker (Casual)

Advertiser: Roma House, Mission AustraliaMore jobs from this company

Job Information

Job Listing Date
21 Oct 2019
Brisbane, CBD & Inner Suburbs
Work Type
Community Services & Development, Housing & Homelessness Services

Casual Recovery Worker – Roma House

  • Utilise your Community Services experience to assist Australians in need
  • Springhill Location – Casual Position – 24/7 roster
  • Not for Profit Salary Packaging benefits available

About Mission Australia

Mission Australia is a Christian community service organisation with a nationwide team of over 2,900 that helps people to regain their independence. 

We reduce homelessness and strengthen communities through homelessness initiatives and affordable housing, early learning and youth services, family support, and employment and skills development. 

Together, we stand with Australians in need until they can stand for themselves. 

About the role

Roma House is a non-exclusion temporary supported accommodation service which services 31 residents.  Roma House promotes strength based, recovery oriented support and trauma aware program that emphasizes physical and emotional safety for residents.  Resident inclusion is an integral aspect of service delivery, and there is a strong emphasis on empowerment and opportunity for residents to participate. Roma House accepts people with complex issues, and we look at mental health, Drug and Alcohol and past trauma to best assist our clients with a holistic plan which shows personal strengths.

We are currently looking for Number of Recovery Worker to join our hardworking team on a Casual basis. The purpose of this role is to support clients in the provision of welfare support, in particular the provision of services to face homelessness and other related issues. This role will work across a 24/7 roster, and applicants should be flexible to cover all shifts.


  • Building rapport with clients from a strengths- based, trauma informed framework of practice
  • Addressing concerns regarding residents in a professional manner and respond to crisis situations as directed by policies, utilising supports available, such as senior staff if they are on shift or on-call. 
  • Ensure safety for residents by ensuring correct policies are adhered to and necessary assessments are completed
  • Actively participate in the day to day running of the service to ensure that the requirements of residents are met; the relevant rules and regulations are observed; daily tasks are finalized; the use of effective verbal and written communication.
  • Ensure that all required internal, external client paperwork and administrative duties are completed and copies kept on file, i.e. Shift Task book, Daily Handover, reports, support letters, Bed Lists, Risk/ Safety Assessments etc.

Qualifications & experience

  • Relevant tertiary qualifications in a relevant field (Social Sciences, Human Services or similar)
  • Previous experience working in a similar role preferred
  • Previous experience working with people experiencing homelessness advantageous
  • First Aid Certificate

As part of our Employment screening process, you will be required to undertake a National criminal history check. In addition, there is a requirement to possess a current Working with Children check (Blue Card) or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role. For further information, please contact Faishal Mahmud, Program Manager, Roma House on 07 3434 7100


  • Not for Profit Salary Packaging benefits which reduces your taxable income (details via Advantage)
  • Discounted health care with Medibank Private
  • Purchase additional annual leave
  • Discounted childcare rates of up to 15% at participating Centres
  • Paid Maternity Leave


The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Australian driver's licence?

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