Job Description

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People & Culture Advisor

Advertiser: hipages Group3.7 out of 53.7 overall rating (3 employee reviews) More jobs from this company

Job Information

Job Listing Date
21 Oct 2019
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Human Resources & Recruitment, Consulting & Generalist HR


Our Story

hi. We're hipages.

hipages provides a better, smarter way to connect tradies and consumers and get the job done well.

Our purpose is to make home improvement effortlessly efficient, creating happier homes. We build technology that solves the frictions of an industry ready for optimisation and are on a mission to bring simplicity, trust and create a seamless experience for our tradies and homeowners.

To date, over two million Australians have changed the way they find, hire and manage trusted tradies to get a job done around their home.

Founded in an Aussie garage 15 years ago by two great mates, we’ve continued to reinvent and refine what we do, becoming Australia's number 1 site to hire qualified, trusted and verified tradies.

Hipages. Change the way you tradie!


You make a difference by:

As the P&C Advisor for hipages, you are responsible to deliver an exceptional and unique employee experience where all who enters our home get to do their best work everyday.

Working full-time and reporting to the Head of P&C Operations, you will quickly become an integral member of our fun, hard-working, award winning and collaborative team. You will proactively partner with the hipages team as a trusted advisor championing our employee experience and manage our home and office experience team.  You will innovate and implement value-add via improvements and automation in all our people processes including internal communications, policies, systems, data capturing, reporting and analysis and help us to continually evolve and improve our overall employee experience.


Key Responsibilities:

HR & Engagement - (approx 80% of your time) 

  • Be a trusted advisor to the business by supporting all employees with their P&C queries and requests and have a strong understanding of our policies, processes and fair work conditions;

  • Assist the team in our performance management & salary review processes;

  • Assist in ad-hoc HR projects, like collection of employee feedback & surveys, employee competitions and other employee engagement initiatives;

  • Maintain our HRIS people data & employee files and ensuring this is 100% up to date and accurate at all times;

  • Manage ad hoc projects such as our monthly newsletter, our benefits & wellbeing program and reward & recognition program;


Office Facilities & WHS - (approx 20% of your time)

  • Provide leadership and support to our 2 Office Experience Assistants (1 FT & 1 PT);

  • Manage our office facilities (2 floors - 2nd level is occupied by 3 separate tenants) and liaise with building management to ensure the office facilities are in top shape, safe and clean at all times;

  • Manage our Workplace Health & Safety requirements, including our First Aid Officers and Fire Wardens. Your role includes you becoming Chief Fire Warden and Primary First Aid Officer ensuring 100% compliance and effective team member injury management;

  • Keep our office running at peak efficiency and maximum awesomeness by assisting to organise our fantastic in-house team events and ensuring our kitchen is stocked with drinks, fruit, breakfast & snacks that keep our team fuelled and happy.


You bring:

  • To be effective in this hybrid role you must be very organised, detail oriented, collaborative and able to manage multiple priorities. You are people focused and have a genuine care to add value to hipages and are committed to providing an inclusive and safe work environment.


  • You handle our people data with the utmost confidentiality and are obsessed with having our data up to date and learning from the insights our data analysis provides. You are an effective problem solver who provides a high touch experience when advising our people. You are eager to learn and have an excellent work ethic.


  • You possess a superior customer service ethic and always respond with a high sense of urgency. You have excellent verbal and written communication skills and find it easy to interact with stakeholders at all levels. You have a great attitude and high energy with values that align with our culture. Your "leave it with me, I'll get it done" attitude will be key to your success here. Overall you are PASSIONATE!!! and able to energise the hipages team at our many social and team events as you are driven by exceeding people’s expectations.


Your CV:

  • Proven experience as an HR advisor and office manager;

  • Bachelor's degree in Human Resources or a related discipline (or near completion of studies) ;

  • Proven experience in administration (ideally in a office/HR team);

  • Knowledge of facilities management, office management and Work Health Safety processes and best practice;

  • Certified First Aid Officer (we will enable you to obtain this certification if yours has expired or you haven’t done before);

  • Exposure to HR databases, HRIS systems, analysis and reporting and managing intranets (currently Confluence);

  • Strong ability in using the Google suite and Microsoft Office (MS Excel and MS Powerpoint, in particular);

  • Technically savvy with various software packages (experience with Confluence & Google Suite ideal)


Why work for us?

Our employees really are at the forefront of our business and we empower our team to have a voice, make a difference, help lead the business forward and keep hipages a great place to work. Huge investment in your training and career development, superior employee benefits and participation within our Employee Share Program are just some of the many reasons to work here, not to mention the free brekkie and the most amazing office in Australia, located in the heart of Sydney CBD!


Who we are

At hipages, no two days are the same and our pace is fast. Our diverse and inclusive culture drives our success and makes us a great place to work - we celebrate the individual!  We empower our team to feel free to be themselves so they can unleash their maximum potential. We are down-to-earth people who genuinely work together as a team to "make it happen".  This is hipages' DNA.

We also love celebrating -  everything! Birthdays, babies, big wins, little wins and anything in between, our company awards and events are legendary! Check out our Instagram #hipagesteam to get the picture.  Does this sound like the place you belong? Welcome home.

hipages. Change the way you career!


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