Account Manager - Event Ticketing
Advertiser: IWannaTicketMore jobs from this company
- Job Listing Date
- 21 Oct 2019
- Sydney, CBD, Inner West & Eastern Suburbs
- Work Type
- Full Time
- Advertising, Arts & Media, Agency Account Management
IWannaTicket is a full service event ticketing platform. We provide enterprise-quality support to professional event organisers, including some of the largest festivals in Australia.
We are unrelentingly committed to our clients. Our team of ticketing experts help solve complex ticketing problems. We are currently looking for someone to join our team.
This position plays an important role in ticketing operations and is responsible for providing clients a high level of support in using our platform.
Become an expert in all aspects of our platform
Day to day management of client support requests
Utilizing SaaS services and managing service providers
Assist with onboarding and training of the platform with new clients
Oversee event execution, including communicating with and managing relevant stakeholders (both internal and external) in the lead up to, during, and after events.
The successful applicant will:
Be a stickler for attention to detail
Have the ability to problem solve and work independently in a changing and multitasking environment
Have a proactive work ethic
Have excellent verbal and written communication skills
As a team member, you will:
Be adaptable, able to mould to an ever changing environment
Have the proven ability to problem solve, being able to think of and implement innovative solutions to everyday problems
Have well developed time management skills
Be comfortable with numbers and reporting
Possess a keen eye for detail whilst demonstrating a sense of urgency in delivery
Be able to quickly establish rapport and develop client relationships
Be a team player willing to strive to deliver exceptional results
Experience working with software & technology
Well developed skills using Google Docs and Excel
Experience in ticketing or event management a plus
We are based in Paddington and this role offers the chance for a great work/life balance whilst also having a great career.
Part Time option for this role will also be considered for the right candidate
To apply please complete the submission via Seek or email email@example.com and include a cover letter outlining why you think you would be right for the role.
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